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Find a Location

Green Truck Movers LLC has 1 locations, listed below.

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    Business ProfileforGreen Truck Movers LLC

    Moving Services

    Additional business information

    Additional Info:
    This company has a pattern of complaint alleging customer service issues. Specifically, the consumers allege the company has poor customer service, damaged belongings, and a lack of overall response regarding service issues.

    BBB reached out to the business on 09/28/2020 seeking their voluntary cooperation to address the pattern of complaints and they have failed to respond. This aspect of the business profile will be updated as information becomes available.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3330 Ambrose Ave, Nashville, TN 37207-4716
    BBB File Opened:
    10/12/2018
    Business Management
    • Mr. Gerard Butler, Owner
    Contact Information

    Principal

    • Mr. Gerard Butler, Owner

    Customer Contact

    • Mr. Gerard Butler, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired this company for a residential move. They broke my furniture. They put my sons bunk bed back together improperly not securing the screws or stripping them causing the bed to fall in the middle of the night. I reached out to the owner about this issue. He never once responded. They also drove their trick thru my front yard damaging new sod. The owner said some of the grass was dead there anyway taking no responsibility. In addition they scratched my dryer and tore my brand new sectional. The biggest issue is my sons bed.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tellys S

    1 star

    08/17/2022

    PLEASE STAY AWAY FROM THIS COMPANY. I had a 1 bedroom 696 sq ft apartment. It should have only taken 2 hours based on the quote. It took 5 hours and 38 minutes just to clear the apartment. They still had not unloaded at the storage. They sent 2 young's guys with no tools to disassemble my bed as they quoted me for. They broke my bed. Every staff member were unprofessional and liars. When I called to speak with owner they lied about who the owners were. They tried to charge me an additional $600.00 for the time because the guys were taking their time to load. I refuse to pay. The owner whoever he was said they were not going to unload my stuff until I pay. I know my rights and I knew they could not hold my furniture hostage because I was not going to pay a bogus charge. I called the police to meet me at the storage so they could unload my furniture. They are the biggest scammers. They do that crap with everyone and people pay those extra charges because they don't want them to keep their stuff. If you refuse to pay them then they would have to file a civil suit and not hold your belongings. I was so ****** that it could have ended much worse. Please again Do Not Use This Company. They are scammers

    Local BBB

    BBB of Middle Tennessee

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