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Find a Location

Gray's Disposal Company has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gray's Disposal Company

      1180 Antioch Pike Nashville, TN 37211-3102

    • Gray's Disposal Company

      P.O. Box 40491 Nashville, TN 37204-0491

    • Gray's Disposal Company

      1324 3rd Ave N Nashville, TN 37208-2706

    • Gray's Disposal Company

      702 Inverness Ave Nashville, TN 37204-2707

    Business ProfileforGray's Disposal Company

    Garbage Removal
    Multi Location Business

    Additional business information

    Additional Info:
    While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated to BBB that it will not work to resolve customer disputes through BBB.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers home trash removal.

    Business Details

    This is a multi-location business.

    Find a Location

    Gray's Disposal Company has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gray's Disposal Company

        1180 Antioch Pike Nashville, TN 37211-3102

      • Gray's Disposal Company

        P.O. Box 40491 Nashville, TN 37204-0491

      • Gray's Disposal Company

        1324 3rd Ave N Nashville, TN 37208-2706

      • Gray's Disposal Company

        702 Inverness Ave Nashville, TN 37204-2707

      Location of This Business
      1180 Antioch Pike, Nashville, TN 37211-3102
      BBB File Opened:
      3/5/1991
      Years in Business:
      44
      Business Started:
      5/25/1979
      Business Started Locally:
      5/25/1979
      Business Incorporated:
      5/25/1979
      Type of Entity:
      Corporation
      Alternate Business Name
      • Gray's Disposal, Inc.
      Business Management
      • Mr. Edwin Gray, Principal
      Contact Information

      Principal

      • Mrs. Jewel Gray, Manager

      Customer Contact

      • Mrs. Jewel Gray, Manager
      • Mr. Edwin Gray, Principal
      • Mr. Albert Gray, Registered Agent
      • Ms. Jacqueline Davis
      Additional Contact Information

      Fax Numbers

      • (615) 297-6355
        Primary Fax

      Phone Numbers

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/16/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      We contacted Grays Disposal and set up an account. They dropped off a plastic container and picked up trash one time in November. When I called to request the day they would pick up each week, they could not find the account. They set it up again. We paid for four months in the middle of December. They have never come and picked up our trash after paying $200.00. My daughter has called and called and the woman is nice but no one comes out. We just want to be paid pack for three months, for them to come and get their can and for them to delete our account. We have requested that over the phone also.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laura O

      1 star

      10/30/2023

      Grays refuses to pick up two garbage bags that contain ashes from fire pit and that is not illegal to throw away in garbage. They will pick out garbage bags and leave these two on top of the garbage container. It is normal garbage. I have called 3 times and one lady just plain out said they probably wont pick it up. I even have complained to property management but they are useless. They also have tried to scam me but didnt realize I have enough sense to know when they are up to that. I recommend you avoid grays at all cost. I have no choice as I have a HOA (useless as well). Wish I could give them negative stars. They make their work harder by putting the bags on the container after they pick out the rest of trash, you would think work smarter not harder and go ahead and take the darn bags. They are doing more work avoiding taking them than they would be just to take them.

      Local BBB

      BBB of Middle Tennessee

      BBB Reports On

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