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About

This business has 1 alert

Important information

  • Additional Info:
    This company has provided BBB with the following information to assist consumers with data security incidents and identity theft concerns.

    "Kroll's Identity Theft and Breach Notification business ensures our clients' response following a data security incident complies with all regulatory guidelines. All Kroll Identity Theft and Breach Notification employees are certified under the Fair Credit Reporting Act and our fraud experts are licensed private investigators. If anyone would like to reach us with concerns regarding a notice received or help signing up for monitoring services, they can reach us by calling us at 1-833-680-7832. Kroll encourages consumers who have received a notice to review our Frequently Asked Questions and Identity Theft Insights by visiting www.info.krollmonitoring.com for more information."

    BBB encourages consumers to review the "Industry Tips" section of this Business Profile for more information concerning identity theft and steps to take after a data breach.

About This Business

Kroll Monitoring provides identity monitoring and credit monitoring services, primarily to individuals affected by data breaches through corporate or organizational partnerships. Their services include real-time alerts for suspicious activity, identity restoration assistance, and consultation with licensed investigators.

BBB Accredited Since: 1/31/2012

Years in Business: 31

Products and Services

Kroll's Identity Theft and Notification business provides notification and call center services, identity theft restoration and consultation, and credit and identity monitoring services directly to consumers on behalf of our clients.

Business Details

BBB File Opened:
1/31/2012
Business Started:
9/8/1995
Business Incorporated:
1/10/2012
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Ms. Jessica Doggett

Additional Contact Information

Principal Contacts
Ms. Jessica Doggett
Customer Contacts
Ms. Jessica Doggett
Ms. Shemeka Reed, Manager, Contact Center Operations
Ms. Lena Nasonovskaya, Senior Manager, Contact Center Operations

Latest Reviews

  • Mark J

    "Years ago, I was offered identity monitoring through Kroll on an incident that compromised my identity. Years later, I received yet another missive indicating foul play and was offered another complementary 12 month monitoring." ... Read full review

  • Jared J

    "They were very professional and easy to work with. Very satisfied."

  • Robert F Z

    "REMOVED, at Kroll Cyber Security, handled my fraud incident today.He was most professional, knowing whom to call, getting three-way phone conversations together several times without one call being dropped or my having to call back to re-establish contact." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.