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  The Logan Group

  438 E Castle St Murfreesboro, TN 37130-4257

• 

  The Logan Group

  1315 E Castle Street Apt D-2 Murfreesboro, TN 37130-4545

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/28/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  100% false advertisement. They Deceived me, the Judge and The *** by advertising 36-hour course , then when you pay you find out its 36 weeks, and a lot of exercises, journals you need to do during the week. I am on week 21,I have at least completed over 420 hundred hours.I need a letter to show the judge a letter that clearly states I have completed 36 hours course. only 6 months to complete .if change the cover, tell the truth that advertised false, if changed, the ** has already seen he found the logan group, believed it was 36 hours , not at all does it says 36 weeks till you pay, They also fail to tell you have extra cost paying for adobe reader , at $1900 a month.If not so I will have my attorney address this issue . and I do not know how they can possibly deny that what I say is 100% true .They also refused my **** card , so I called them , the man said mail a check or Cashiers check , but failed to tell me where to send it , so I wrote back , and he was angry ( have saved Email as proof) , and upsetting me tying to doing everything right . At that point I realized he needed this course way more than me . so, a letter of apology a letter of completing 420 hours , and , after that a refund for the deception, and crisis they put me in do to their false advertisement. That very well could put me in jail if not done in the 6 months the Court alowed me . The court papers don't say I have to take any test, I would like too but have to wait 15 more weeks .Thay are also not A** ********** , I have PTSD, ADHD, and dyslexia. dose not say I have to take any test. I do want to stay on this course till letters to Judge, *** and , me are sent , all can be sent to my address they have . I also want to say mine is a soft miner , not beating wives or all the weeks that do not even come close to pertains to me .I have been in therapy for 29 years , there courses are worthless. I know 10 times more than the information they give me to study. Logan group course is insulting

  Business Response

  Date: 12/28/2022

  It is difficult to know how to respond to this. It is so full of lies I do not know where to begin. I feel certain this person is delusional. I do have 1 comment, though. If I were doing any of the things he reports to the ** and judges and him, I would be arrested by now, 13 years after our company started offering the same services. Also, if you sign up for weekly courses you get that. If you sign up for hourly, you get that. Seriously, this guy needs to get some help. He is ranting about nothing I can find true.

   

  Customer Answer

  Date: 12/28/2022

   
  Complaint: 18614561
  
  I am rejecting this response because:
  
  Sincerely,
  
  *********************

  Customer Answer

  Date: 12/28/2022

   

  Online Anger Management Classes (successwithlogan.com) there is alot to study and some neds a lot of scrolling to see all , Thank you, if needed I can go the libery and fax or possible snap shot is they allow me to show any more proof. I also have done well over 440 hours , that are requiered, and even the 36 week is not at all one hour . what I an pssting is tat not only fase **** week requires at least 20 assinment , Section 7: Stress Reduction to Reduce and Release Anger
  Do not teach your children never to be angry; teach them how to be angry.
  -- ************************
  
   this just one example of there one hour corse a week "Let's look at things you can do to reduce stress. Learning some easy relaxation techniques can improve your health, reduce your stress and release anger. Learning the basics of relaxation for stress relief is not difficult if you practice regularly. There are several key skills that are common to almost all relaxation methods. These are:
  Learn To Notice Physical Signs of Tension
  Start paying attention to your body and how it feels at different times of the day. Take a few moments and just notice how your body feels. Is there any tension anywhere? Is your breathing fast or slow? Is it shallow or deep? Do you have a headache or a clenched jaw? Do you feel relaxed or tense, calm or angry? Describe the feelings in your body. This is called a 'body scan'.
  Each person experiences tension in his or her own way. Doing a body scan several times a day will help you get to know your body better. Recognizing signs of stress and tension early is an easy relaxation skill.
  Learn to Control Your Breathing
  All relaxation techniques include different breathing exercises. Start to pay attention to your breathing and learn to slow it down to ***** breaths per minute. Learn how to breathe deeply and slowly, using your abdomen. Yoga and meditation are two methods of learning relaxed breathing styles. Slowing the breathing down is one of the fastest relaxation techniques. It works because it changes the oxygen concentration in your blood. Slowing the breathing rate helps to relax tense muscles.
  Notice your breathing during the day. Is it shallow and fast? Does your chest and throat feel tight? Or is it slow and deep? Try to change your breathing and see what effect it has on your level of tension. Don't take big deep breaths or you may hyperventilate or become light headed which will increase tension.
  Learn to Slow Down Your Mind
  Is your mind always busy and thinking of all the things you still have to do? Do you worry a lot? Many people have trouble "switching off". Begin to notice when your mind feels more active and when it feels calmer. Practice letting the thoughts come and go without getting 'hooked' into them.
  It is a common myth that when learning relaxation, your mind should be empty of thoughts. This is not true. Even when deeply relaxed, most people have thoughts. The difference is that when relaxed, you can let them float by and not have to put effort into them. It is like sitting at a train station. Trains come and go. You notice them but you do not have to get on every train that goes through the station.
  Learning to notice body signs of tension, controlling your breathing and slowing down your mind are the basic skills of all relaxation methods. If you practice these each day, your ability to relax will quickly improve.
  Try these ten easy relaxation tips to feel more relaxed and in control:
  Take a short break and leave a stressful situation. If you are at work, offer to run an errand or go for a short walk. A few minutes away can help you think clearly and the walk will get rid of some of the tension in your body.
  Take a break from the activity you are working on and do something different. Sometimes it helps to come back to a stressful task later, when you feel more relaxed, instead of persevering. If you are at home with small children, it is often better to stop when they and you become frustrated, and take some time out to do something else, so everyone can calm down.
  Listen to relaxing music while you work. Listening to classical or nature music has been shown to lower heart rate and slow breathing. People often report feeling calmer after listening to calming music. Develop the habit of playing music in the background while you work for easy relaxation.
  Take regular breaks during the day. Spend **** minutes to read something uplifting or humorous, or chat with a friend. Small breaks help to prevent your mind and body from becoming fatigued, a major source of stress.
  Practice mindfulness. Mindfulness is the ability to be fully aware of the present moment. It is a skill that helps to reduce stress and depression. Learning relaxation techniques is a good way to start learning mindfulness. As you gradually become more aware of your body and subtle changes that occur, with relaxation your ability to notice small changes will improve. Start by spending 5 minutes a day just sitting in the quite, noticing the sights, sounds and bodily sensations you are having. You can also learn mindfulness through meditation techniques.
  Change your focus. As people feel more stressed, their attention becomes focused on what they believe to be the cause of their stress and they ignore other information. Write down the things that were good about the day. Keep a gratitude journal.
  Have a hot bath or shower. This will help to get rid of the tension in your muscles that is a normal result of stress.
  Write down the things that are worrying you. If you are worried, it is very difficult to relax. Once you have written them down, then see how much control you have over them. Can you take any action to solve the problem or are you worrying about things that are out of your control. Worry is a habit that can be helped by learning effective relaxation techniques.
  Keep things in perspective. Ask yourself 'how important is it?' 'How important will it be in a year's time?' Many of the things that cause stress are not important when we look at the big picture.
  Slow your breathing and purposefully relax your body for quick results.
  Unit Assignment: Write It Out, Don't Fight It Out
  Practice reducing your anger by journaling. Use pen and paper or keyboard and computer. Either way, the outcome will be the same...you will have another avenue for releasing your anger. Expressing your feelings in your own words will give a positive release to negative energies.
  Try this for at least a week to see if you find it helpful. Pick a time near the end of your day to write down some of your thoughts. Whatever you are feeling, write it down. Don't worry about grammar. Get your feelings out and on paper, and use as many exclamation marks as you wish. If words fail you, draw some pictures.
  To start, do this for 10 or 15 minutes a day. After a few days, reflect back to see if journaling has made you feel better. If journaling works for you, you will find yourself looking forward to it, especially on the more stressful days"  ther are jurnals , and also did not say I need Office to acess Adobi Reader , and that cost is an aditional 69 dollars , or ***** monthly.  I make 850 a month thats why the ** choose it as  hardship, and he beveved it all was one cost . They even redued my fime from 500 to 400 so I could afford it not aware of extra cost. There is so much more reguading tat I allow the Judge to see my progress, yet for califoina only . I tried  to and not **** about that very last statment , and felt and read there was blog for groups to help each other. there is non in *******

  Pleas ask The Logan Group to not slander me , it is upsetting 

   

  afer reading link . the next link ios afterer payment the the truth shows it clearly false advertisment . 

  Online Anger Management Classes - Your Course Page (successwithlogan.com) Yhis mat not sho do to I need to be loged in , below I have provided much , as I copyed and pasted . scrooling farther you will see he is not Licenced in this state of Montana . I can provd the site the ******* is certifyed . and remember the Advesrtisement also fooled the ** . ***************************;<***********************************************************>
  ?
  ?
  To:
  You;
  *****************************
  
  Wed 7/20/2022 11:43 AM
  
  ****/******,
  
  This email serves to acknowledge that I am willing for **** to complete the 36-hour anger management class in lieu of the 40-hour as stipulated. This class can be completed at: *************************************************

  Please scrool down ,  there will a space that did not show I have no camra nor printer to I am correct You can see the ad ( before I paid dose not say anything about 36 weeks , only 36 hours at the below , You will have to scrool down more to see wht it sais After pament . I also did coppy the slander and persuing a law suit if he slandes me again , and found he is not Licesced in ******* , nor has any right to say he is . I do not know if I can send links for proof , it would profe I am true 

                        Courses by the Hour
  
  Price
  
  
  36 Hour Anger Management Class
   Read this  and read below after payment Ther is nothing to agrued it is fase advertisement - 
  $******
  
  If you continue to slander me , all proof in BB files , so refund me ASAP , send check for $ ****** as refund to ********************* ******************************************************.. also, an apology for the ** and the judge . Thank you and have a nice day .   ********************; PS be kind if you reply and do not get angry as you did when I first ask for proper address to send *******'s Check . My bank will dispute with you as they already have reviewed your website before payment , and mine after payment , you got angry? . My bank pre warned me that your website is on a black list that's why I could not pay with **** card . 
  Course: Anger Management (36 week)
  
  Choose a Section to Review
  Course Material
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  Courses by the Hour
  
  Price
  
  
  36 Hour Anger Management Class
   Read this  and read below after payment Ther is nothing to agrued it is fase advertisement - 
  $******
  
  If you continue to slander me , all proof in BB files , so refund me ASAP , send check for $ ****** as refund to ********************* ******************************************************.. also, an apology for the ** and the judge . Thank you and have a nice day .   ********************; PS be kind if you reply and do not get angry as you did when I first ask for proper address to send *******'s Check . My bank will dispute with you as they already have reviewed your website before payment , and mine after payment , you got angry? . My bank pre warned me that your website is on a black list that's why I could not pay with **** card . 
  Course: Anger Management (36 week)
  
  Choose a Section to Review
  Course Material
  
  You can see he not licesnd to practis in ******* only **********
  About ****************************, MSW
  ****************************, MSW is a clinical social worker who practices at ****************************, MSW Practice located at *********************************** in Suite 310 in ****************************** (Los Angeles County).
  ******************************** has 15 years of experience in clinical social work.
  Education
  ****************************, MSW earned a degree of a Master of Social Work.
  Licenses and Affiliations
  ****************************, MSW has been registered with the National Provider Identifier database since June 29, 2007, and his NPI number is 1821295155.
  Book an Appointment
  To schedule an appointment with ********************************, please call **************.
  2022 Vitadox
  Source: ********************************************************************************************
  Clinical Social Worker
  A social worker who holds a master's or doctoral degree in social work from an accredited school of social work in addition to at least two years of post-master's supervised experience in a clinical setting. The social worker must be licensed, certified, or registered at the clinical level in the jurisdiction of practice. A clinical social worker provides direct services, including interventions focused on interpersonal interactions, intrapsychic dynamics, and life management issues. Clinical social work services are based on bio-psychosocial perspectives. Services consist of assessment, diagnosis, treatment (including psychotherapy and counseling), client-centered advocacy, consultation, evaluation, and prevention of mental illness, emotional, or behavioral disturbances.
  Clinical Social Workers in *********, **
  2022 Vitadox
  Source: ********************************************************************************************
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

  
  

  Business Response

  Date: 12/29/2022

  Wow, Seriously, get some help. I am not one to sit and read pages of BS written by someone so divorced from the truth. In the little I did scan, I saw plenty of obvious and provable mistruths. Also, he has been criminally harassing me, as I understand the law. I am a "big boy," and his misguided attempts to hurt me with words is not going to yield the attention from me he wants. Everyone, please enjoy the work of fiction he has written you. When you have 10s of thousands of happy clients every year, you are going to get one of these, every so often. It's statistics, and it is a shame.

  Customer Answer

  Date: 12/29/2022

   
  Complaint: 18614561
  
  I am rejecting this response because: I am on my way to collect all bank statments that will show I am true , and will expect SCRAM to pay any further expences , I will also call SCRAM in Missulia MT to again request my billing statments for the last time , for as they have pomised to send . I alawys suspected they not sending in my patches to ******** , so Embezziling is for shure going to become front page News and will contact the Missulian to make my reportes , this will take some time due to weather and I am tierd of ther lies . How can SCRAM not see me that I pail 9 hundred and forty dollar,s for nothing lost ***************************** out . Now comes slander , thats another issue . I will wait for ther responce , as it may take a few days to have bank pull up all bank statments at SCRAMS cost. I do not have cell service in my home or a cramra , so this will take till next Monday or hopfully not to long . I just called SCRAM in Missulia and was patched over to Gread in ****** ** , he laught at me and said I will never get my money back aand have all reciepts , and in a scattered way , so have your SCRAM superviser call Greag to prove I did in fact pay for SCRAM . he was not very nice as he was sometimes . Have SCRAM call ************** and they will get the Missulia  Scram , then have them passtch them over to the ******  ** SCRAM where ***** will anwaser, he will not agrre of refund , yet is proof I was a client and dind pay for the servise , as wher my patches were sent I have no IDEA. I will call or go to bank to get statments , just need to know how to send them. Now when I get statments , and **** will confirm I was  A clinet . Whats next to do but wait for a reply.  and let the BBB know when I am ready with all Billing Statments , PS some were made with cash ,  due to some computer glitch Grig sad so paid hin out of pocket 1 or 2 times, as I was staing to deth , It is sad I have to prove I was a clinent. I will check and see the cost of my banks pulling up older records. I am just stumped that there no records of my exsistance whith 9 monthes With SCRAM. Posable that *****'s Missulia **, an *************** are the ones who embezzeled my payments if I sill do not show up as past client. I provided the dates. Thank you and please no need to slander 
  
  Sincerely,
  
  *********************

  Business Response

  Date: 01/09/2023

  None of what was written seems to relate in any way to my company. It is so bizarre, I am at a loss to understand what is going on here. I wish you the best, sir. *** seem to need some serious help. I hope you get it.