Reviews
Customer Review Ratings
Average of 31 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAlyssa
Date: 11/11/2024
5 starsThe movers were on time and worked quickly and efficiently. All my furniture was moved with care. I had no issues and would use this service again!
Murfreesboro Movers
Date: 11/13/2024
Thanks for recommending us. It was our pleasure to serve you.Review fromTracy
Date: 11/11/2024
5 starsThey did a great job for a lot less than I thought it would be.Murfreesboro Movers
Date: 11/13/2024
It was our pleasure to do a great job for you and to provide it a an affordable price.
#Murfreesboro MoversReview fromAmy A.
Date: 11/11/2024
5 starsI will definitely use them if I move again! Jack and Danny and Aaron were a great crew, and they took great care of my household goods.Murfreesboro Movers
Date: 11/13/2024
Thanks for leaving us a review. It was our pleasure to serve you.
#Murfreesboro MoversReview fromBobbie B.
Date: 11/11/2024
5 starsOur experience with Murfreesboro Movers was fantastic. Scheduling was super easy. They worked with our schedule. Day of moving went very smooth. I got a text to let me know that they were on their way. The men that moved our belongings were very professional and respectful. They asked questions and made sure we were satisfied before they left. I would definitely use this company again.Murfreesboro Movers
Date: 11/13/2024
It was our pleasure to provide you with a "fantastic" moving experience. We look forwarded to serving you again.
#Murfreesboro MoversReview fromJean W.
Date: 11/11/2024
5 starsThe three gentlemen that moved us were the greatest, so very thoughtful, Professional in every way.Murfreesboro Movers
Date: 11/13/2024
It was our pleasure to provide you with the "greatest...thoughtful...professional" crew. Thanks for allowing us to serve you.
#Murfreesboro MoversReview fromGreg
Date: 11/10/2024
5 starsThe crew was professional, helpful, prompt, clean and polite. They worked very efficiently and the price quote was honored. I recommend them highly.Murfreesboro Movers
Date: 11/13/2024
We appreciate your high recommendation. Thank you for your business.
#Murfreesboro MoversReview fromCindy M.
Date: 11/10/2024
5 starsThey did a great job! They were careful with the furniture and worked fast.Murfreesboro Movers
Date: 11/13/2024
We are glad to have provided a "great job" for you you. It was our pleasure to serve you.
#Murfreesboro MoversReview fromDavid F
Date: 10/28/2024
2 starsWe sold our home and had to move our belongings to a storage facility while our new home was being built. The crew that moved us to the storage facility did not take any precautions or care of our furniture. Fabric loveseat and chair were not covered and were heavily soiled from them sitting in the cul de sac on end. They were then moved to the storage facility and other items were stacked on them. The pillows were removed and basically tossed. We had damage to multiple pieces of wooden furniture that were not covered or taken care of. After the move I contacted Aaron M****** at Murfreesboro Movers to let him know of the damage. I sent pictures per his request. He stated that we could file a claim or wait until our final move to the new home to file it in case any other damage had occurred. We opted to wait until the final move. Several months later our new home was complete and the crew that moved us from the storage facility to our new home did a great job. The head guy was Danny. He stated he couldn’t believe what he seen at the storage facility with the way our belongings were handled and stored. He stated that the crew that originally moved us has had some issues. Danny and his crew handled everything very well. We did not have any damage with this move. I contacted Aaron to file the claim on the damage we initially occurred. The claim was denied by the insurance because too much time had passed. I have repeatedly tried to get a resolution on this. Aaron has ignored my messages. Only after Aaron went on vacation I was able to reach an employee named Lee. He did hire a carpet cleaning company to take care of the soiled furniture. Since then I have continued to reach out to Aaron for the damage to our wooden furniture but can not reach him. I would at least expect Murfreesboro Movers to stand behind their service as it was Aaron who gave us the choice to file the claim after the last move.Review fromBrittiney W
Date: 09/18/2024
1 starThis was the worst experience I ever had. Not only did they drop and damage my furniture, but they left my things in the hallway & elevator of the storage. & proceeded to leave without saying anything at all. The movers never returned and the manager won’t answer the phone to rectify this situation. I wish I could give them less of a star!Murfreesboro Movers
Date: 09/19/2024
*** *******,
We are always sorry when our customers are unsatisfied with their service.
Unfortunately, we cannot please everyone, although we strive to do so.
During your service, you demonstrated on several occasions to be very unpleasant and verbally abusive to our crew and stated multiple times, while the service was being conducted, that you were not going to make payment if it took longer than you thought it should. The last instance was when you berated and used foul language at the crew member.
Once the crew lead contacted management and notified the operations manager, they were approved to cancel your service and leave the job site.
Your signed and dated work authorization says, in part, Section 10 (a)
"The carrier reserves the right to immediately cancel service, at no fault,......
if/when a customer becomes physically and/or verbally abusive to any service crew member"
You were not charged for any services conducted, although we are legally entitled to collect from you as pertaining to your signed and dated work authorization.
Bear in mind, for future reference, We were there to conduct a service for you, you were immediately hostile and made the whole situation adversarial. We reserve the right to not be subjected to you or your unpleasant behavior.
Future customers Beware.Review fromJack J
Date: 03/29/2024
5 starsI've never had a better experience with a moving company. It was easy to get an estimate and schedule service. The movers arrived on time, we did a walk through and they started wrapping items and loading them on the truck. My furniture was placed where I wanted and there were no surprises with the bill.
I highly recommend this company!Murfreesboro Movers
Date: 04/01/2024
It was our pleasure to serve you. Thanks for the review and your business.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.