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Find a Location

Tri-Star Moving has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tri-Star Moving

      225 Clemmons Rd Mt. Juliet, TN 37122

      BBB Accredited Business
    • Tri-Star Moving

      225 Clemmons Rd. Mount Juliet, TN 37122

      BBB Accredited Business

    Business ProfileforTri-Star Moving

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/12/2020

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business is a moving company that handles residential and commercial needs. Services performed include: loading, unloading, transit, packing and unpacking. Furniture wrapping and home protection services are included.

    Business Details

    This is a multi-location business.

    Find a Location

    Tri-Star Moving has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tri-Star Moving

        225 Clemmons Rd Mt. Juliet, TN 37122

        BBB Accredited Business
      • Tri-Star Moving

        225 Clemmons Rd. Mount Juliet, TN 37122

        BBB Accredited Business
      Location of This Business
      225 Clemmons Rd, Mt. Juliet, TN 37122
      BBB File Opened:
      7/26/2018
      Years in Business:
      6
      Business Started:
      3/20/2018
      Accredited Since:
      3/12/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      21
      Business Management
      • Mr. Garett Marvin, Owner
      Contact Information

      Principal

      • Mr. Garett Marvin, Owner

      Customer Contact

      • Mr. Garett Marvin, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I hired Tri-Star Moving in December for an in-state move. Two of the movers were very inept, didn't know how to angle chairs through doorways, etc. Chairs and furniture were scraped through doorways. Large pieces of furniture had a single moving blanket wrapped around the middle and taped into place, leaving corners exposed.At the destination two of the movers tried to bring a very large armoire up a spiral staircase. They damaged one of the wooden steps in the process, as well as the stair posts. While manuevering the armoire through the kitchen they hit the refrigerator door, causing a deep dent in the door and damaging the corner of the armoire. While moving a headboard and entertainment center upstairs, they damaged the ceiling at the top of the staircase, and dented the walls. The china cabinet was damaged and a leg was broken off a dresser. A suede chair and a leather couch and chair were damaged. I pointed things out to ****, who told me that the company would make everything right, using a formula to calculate the weight of the items, etc. I was told to contact ****** who assured me everything would be taken care of and that if any damaged items couldn't be repaired the company would compensate me for damage. ****** assured me constantly that things would be repaired or that the company would compensate me. ****** tried to install the glass shelves in the china cabinet that the movers had failed to put in and caused further damage to the cabinet, including breaking one of the glass shelves.****** told me he was processing the compensation and would have the amount of the compensation to me the next day. Instead, he texted that the company had no obligation to me. "Read your contract re: scuffs, dings, scratches." I pointed out that home damage, broken glass shelf, broken legs, etc. went beyond this and only received a smiley face in return. I've left messages with the company but have never received a return call.
      Read More

      Customer Reviews

      8 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chad S

      5 stars

      03/20/2024

      Landon, Anthony, and the whole team at Tri-Star were absolute rockstars to work with. I've moved many times over the years, and this crew was by far the best, most professional, attentive, fun, and hard-working crew to work with. They showed up when they said they would, texted and called, and were always on top of communication, they treated our furniture and home well, and I just couldn't be more thrilled with their work for our family. Moving is never fun or easy, but they made us feel like we could kick back and not worry about a thing. I also really appreciated that Landon came out and personally connected with me when he did an initial walkthrough. He told me everything I could expect and put my mind at ease. I hope I never have to move again, but if I do, Landon and Tri-Star are easily the first (and only) call I'll make.

      Local BBB

      BBB of Middle Tennessee

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