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Business Profile

Property Management

RJ Property Management, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/30/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been renting this house for the last 25 years,,the company will fix small things but when it comes to large things, like my dining room ceiling partially fell down yesterday,they came out & looked at it & instead of fixing it,they said it's unlivable & I have to move,,I don't have any family left but 1 ************ lives with her ************** kids,,I'm 69 years old and legually blind,this is my home even though I don't own ****** don't want to leave my environment that I've been in for the last 25 years,,please help me.

    Business Response

    Date: 08/06/2025

    We received the call about the issues with the ceiling.  We sent out a technician to assess the damage and cause.  The ceiling had actually fallen.  To clean up the debris and make the necessary repairs, the tenant's belongings will need to be moved.  After back and forth with the tenant on how to get the items moved for the repair, we were at a stalemate.....the tenant can't move the items and would not agree to our team moving them for him.  We met with the tenant again and went over the options again and now have a plan to get his belongings moved around so the necessary repairs can be made.  

RJ Property Management, LLC is BBB Accredited.

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