Business ProfileforEnvolve Communities

Our previous owners in **************,** were bought out by this company. Since they took over, no one has maintained to dog area which is an infection and disease risk. I offered to clean up if there was a pooper scooper and bags. All I heard back was were hiring people to do it. That was 6 months ago. The train rooms are always full of trash and cat litter. It is never cleaned and you can smell trash from the hallway. Again an infection risk. Ive been at this same apartment since Jan 2020 and have never paid utilities besides electric. I signed a new lease in December 2023 and was told everything would remain the same. I didnt have to pay a utility fee for the month of January or February. This month (March), I received an invoice for utilities and this was added to my rent. Utilities that include the aforementioned trash debacle. Not only is the utility bill nonsense because it hasnt been charged since the beginning of my lease but the lies of how long Ive been opted into this program (2020) is blasphemy. As well as being enrolled in this program or website, without my consent to receive emails. To top it off, the invoice is addressed to me but has a completely wrong address. Im stuck in this lease that was supposed to be legally binding but seems to be forever changing without notice. In office Management has changed twice since January. Previously the office manager didnt have access to the work orders so my kitchen sink was leaking for almost a week. Im pretty sure the wood cabinet below the pipes is damaged but that wasnt even a thought it that crossed anyones mind although it wreaks of mildew. This place is blatantly neglectful and untruthful. And its been the worst 6 months of my life. Honestly, its been very depressing to live under these conditions. I think Id rather live in government housing than to pay $1300 for this trash of a facility.