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Business Profile

Property Management

C B Property Management
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/19/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am renting through ************* and this is my experience:My ceiling is leaking in two separate locations and I have been trying to get it fixed for almost 2 months.. One location in my living room. And another in my kitchen. The first night I moved into my new home, I awoke to water pouring onto my face from the neighbors apartment above. I've had to scrub black mold off my kitchen wall as the continuous leak from my ceiling is causing the paint to crumble and separate and mold to spread. I have put in several work orders since the very first week I moved in, and still there is water leaking from my ceiling into my living room as I type this very review. I don't see how it is acceptable to show so little compassion for human beings. I pay for shelter, I shouldn't have to have water pouring literally onto my head. I am deeply disappointed and uncomfortable. I do not feel safe. Please fix this.

    Business Response

    Date: 02/28/2023

    The vendor we assigned to this project is a professional plumbing company. Their tech resigned and we have reassigned the issue to another company. The representative from the new plumbing company will contact this resident for access if needed. The plumbing issue is not in her unit, but the unit above. We will make sure they check the space below the upstairs unit to verify all repairs are completed and leaks have been resolved. 

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