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Business Profile

Liquor Store

Skyview Liquors

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Skyview Liquors's headquarters and its corporate-owned locations. To view all corporate locations, see

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Skyview Liquors has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/19/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went in and bought liquor on Sunday 12/18/2022. I got to where I was going and sometime later check my receipt. I notice they had overcharge me for a bottle that I didnt get. I drove back across town with the liquor I had purchased a lady with blonde hair was at the window by this time she is very rude and disrespectful like I was lying about the liquor. She didnt try to resolve it. She continued to say I drunk it and how long it been since I was there I had to come bank from Ms with an open bottle of Dusse and the other liquor I had purchased. On top of that the lady with the blonde hair didnt even sale me the liquor it was a man at the window when I made my purchased . She didnt try to run back the cameras or call the man to see. She just continued say look at the time how she know I didnt drink it If I was lying about a bottle of liquor. She talk to me like I wasnt a human being I was very respectful and polite the thought of how rude and disrespectful she was about done liquor that the man overcharged me for. I wouldnt have never drove all the way back there with the rest of the liquor with me I was overcharged for some Apple Ciroc. I bought back everything I had purchased. I work hard just lfor what I want. I got my receipt. The thought how she think I was wrong about some liquor I bought back all I purchased and I stood in line respectfully and how she was acting and made a seem to the other customers. I didnt lying they overcharged me for some Apple Ciroc. The lady with the blonde hair didnt handle the situation professionally at all. She at least couldve handled it differently even gave me my bottle of liquor or my money back. Shes very rude and disrespectful. I know she miss treat a lot of her customers just become your business in the hood you dont have to take everyone like they got to lie about some dang liquor crazy part about this I bought back all the liquor I had purchased. The lady with the blonde hair very disrespectful. First and last time ever gone there

      Customer Answer

      Date: 02/01/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *************************

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