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Find a Location

Apiphany Candles & Creations has 1 locations, listed below.

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    Business ProfileforApiphany Candles & Creations

    Candles

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5200 Park Ave Suite 105, Memphis, TN 38119
    BBB File Opened:
    5/8/2023
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Yes, I made an order with Apiphany Candles on April 1, 2023. I have not received my order as of yet May 8, 2023 and we're in the same city. I email and messenger the owner to check the status of my order. She informed me first and foremost, she doesn't sit all day and read emails and messenger. That was one Red Flag because that was how I placed my order. She stated " the reason you haven't received your order is because I am out of stock on some of your items. You will receive 2 pkgs one with some of your items and the other with your Candles ". That was 2 -3 weeks ago. I have not received a single item. I called the number listed Thursday May 4, 2023 and to her surprise, when she answered it was me and I asked about my status of my order and ****** (The Owner) told me she mailed it off and had sent me an email. Still, all these Red Flags and I continued to transact this order with Apiphany Candles. I found tge email and sure enough the email stated your oder has been shipped. Finally I said, Well, I have **** tracking on all my mail and a label was made on April 27, 2023 by Apiphany to me but the *********** hasn't received the Goods as of May 8, 2023. I'm very Perturbed by this entire Process with this Business. If you can help me, I would Truly Appreciate It. You can't just get someone's money and play around with it.. Thank you..
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    Customer Reviews

    0 Customer Reviews

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