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Abington Apartments has 1 locations, listed below.

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    Business ProfileforAbington Apartments

    Apartments

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4616 Scott Crossing Dr, Memphis, TN 38128-6417
    BBB File Opened:
    11/1/2016

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    01/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My boyfriend and I wanted to move in to the apartment complex. He had lived there in the past. He said he would fill out the application for the apartments and paid his application fee of $75. We were told that in order for me to live there as well I would need to apply and pay $75 as well. All of this was completed by 1/10/2022. We were looking to move in on 2/1/2022. We were told it would take 5 days to get an answer. We never received a call. After being assured there weren't any issues after I called a few times. Every time I called the lady Ms. *** was always confused. I would give my name and she would have our applications confused with others. Time is moving and still no calls about our application. I finally called again on 1/27/2022 and asked if there was a problem. Ms. *** said my application was fine but had run into a snag with my boyfriend and would call tomorrow. My boyfriend called early 1/28/2022, he was informed but I was denied. I called to find out why and was told they couldn't tell me why only that I didn't meet their criteria. Keep in mind I'm a law abiding citizen, no record, 15 yrs on my job, 18 yrs in my current home, credit score 800 and sufficient income. I as finally connected to a manager that said I didn't qualify because I have a home. I assured the lady that I have sufficient income as well as a renter for my home with a lease to prove it. Then she went on to say there was an issue with my check stubs. My jobs utilizes ADP for our stubs, a very reputable and reliable company. She then went on to say she needed to verify my employment with my job. I'm confused because this should have already been done. But all of that aside, we were told from the beginning I couldn't live in the apartment if I wasn't on the lease but my boyfriend was approved and now it's okay for me to live there. If that was the case, I never would have applied. I want my $75 application fee returned for the lies we were told.
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