Name: HomeFirst Agency, Inc.
Address: Maryville, TN, 37802-9770, USA
Telephone: (865) 380-3134

Business Profile

Insurance Services Office

HomeFirst Agency, Inc.

BBB Accredited Business A Rated by BBB

Visit Website (865) 380-3134 Email Business Write a Review

Important information

Additional Info:
Owned by Clayton Homes
President: Kevin Clayton
Comptroller /Secretary Rebecca Hoag

Overview

HomeFirst Agency, Inc.

Maryville, TN 37802-9770

BBB Accreditation & Rating

HomeFirst Agency, Inc. is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

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BBB Rating

Reasons for rating

54 complaint(s) filed against business

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About This Business

HomeFirst Agency provides insurance products, including site-built home, mobile home, auto, recreational vehicle, term life, pet, and business owners insurance. The company assists clients with policy selection and claims processing.

BBB Accredited Since: 3/4/2002

Years in Business: 50

Products and Services

Homeowners insurance to owners of Mobile, manufactured, factory built & modular homes

Business Details

Local BBB:: BBB, Knoxville & East TN
BBB File Opened:: 1/1/1976
Business Started:: 1/1/1976
Business Started Locally:: 1/1/1976
Type of Entity:: Corporation
Business Management:: Mr. Bob Newman, Vice President of Claims; Joe Johnson, President; Cindy Dockins, Controller

Additional Contact Information

Principal Contacts: Mr. Bob Newman, Vice President of Claims
Customer Contacts: Mr. Andy Bruner, Vice President of Administration; Mr. Bob Newman, Vice President of Claims; Joe Johnson, President; Cindy Dockins, Controller
Fax numbers: Primary Fax: (865) 380-3786
Additional Phone Numbers: Other Phone: (800) 804-9389; Other Phone: (800) 664-9309
Additional Email Addresses: Primary: Email this Business

Additional Information

Other Resources: Department of Commerce & Insurance
500 James Robertson Parkway
Nashville TN 37245
Phone Number: (800) 342-4029
https://www.tn.gov/commerce/insurance-division.html
Business Categories: Insurance Services Office, Homeowners Insurance, Insurance Agency, Liability Insurance, Flood Insurance

Latest Reviews

Heather M
"This is the worst homeowners insurance I have ever had!" ... Read full review
Kimberly C
"IF YOU BUY A HOME THROUGH CLAYTON HOMES, DO NOT KEEP THIS INSURANCE! I have had this insurance for going on three years, I AM A NEW HOME OWNER, with that being said, on Saturday, September 30th, I noticed water gathering in my vapor barrier with Labor day being Monday, I called on Tuesday, September 2nd to file a claim for that water damage." ... Read full review
Chandler L
"Hello, and all I can say is that I would steer clear of Home First insurance because I had water damage in the ceiling of my bathroom and condensation coming through the oven hood. When I contacted them, I filed a claim, and an inspector came out and told me that the ceiling would have to be replaced and that the seal for the oven hood on the roof was bad and would also need to be replaced." ... Read full review

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