About
Important information
- Customer Complaint:The business indicated they would like to speak with consumers before complaints are filed with BBB. Consumers are asked to contact Angela Stewart at 615-865-1280 before filing a complaint with BBB. She is available Monday - Friday. In the event she is unavailable for any reason, you don't have to wait, just ask for Customer Service and they will get the ball rolling. It is not a requirement to contact a business prior to filing a complaint with BBB.
Overview
Town & Country Ford, Inc.
101 Anderson Ln
Madison, TN 37115-2802
See Hours
| Monday | 7:30 AM - 8:00 PM |
|---|---|
| Tuesday | 7:30 AM - 8:00 PM |
| Wednesday | 7:30 AM - 8:00 PM |
| Thursday | 7:30 AM - 8:00 PM |
| Friday | 7:30 AM - 8:00 PM |
| Saturday | 9:00 AM - 8:00 PM |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 11/1/1981
Years in Business: 44
Products and Services
vehicles.
Photos and Videos
Business Details
- Local BBB:
- BBB of Middle Tennessee
- BBB File Opened:
- 7/22/1981
- Business Started:
- 7/1/1981
- Business Started Locally:
- 7/1/1981
- Business Incorporated:
- 7/1/1981
- Type of Entity:
- Corporation
- Business Management:
- Mr. Jeff Bianchi, General Sales Manager
- Mrs. Amanda Martin, Body Shop Manager
- Mrs. Angela Stewart, Manager of Customer Relations
- Mr. Kerry Felts, Parts Manager
- Mr. Mike Welch, Service Manager
Additional Contact Information
- Principal Contacts
- Mrs. Angela Stewart, Manager of Customer Relations
- Customer Contacts
- Mr. Jeff Bianchi, General Sales Manager
- Mrs. Amanda Martin, Body Shop Manager
- Mrs. Angela Stewart, Manager of Customer Relations
- Mr. Kerry Felts, Parts Manager
- Mr. Mike Welch, Service Manager
- Fax numbers
- Primary Fax: (615) 868-6295
- Additional Phone Numbers
- Other Phone: (615) 865-6047
- Social Media
Additional Operating Hours
| Monday | 9:00 AM - 8:00 PM |
|---|---|
| Tuesday | 9:00 AM - 8:00 PM |
| Wednesday | 9:00 AM - 8:00 PM |
| Thursday | 9:00 AM - 8:00 PM |
| Friday | 9:00 AM - 8:00 PM |
| Saturday | 9:00 AM - 8:00 PM |
| Sunday | Closed |
| Monday | 7:30 AM - 6:00 PM |
|---|---|
| Tuesday | 7:30 AM - 6:00 PM |
| Wednesday | 7:30 AM - 6:00 PM |
| Thursday | 7:30 AM - 6:00 PM |
| Friday | 7:30 AM - 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Other Resources
- Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville TN 37243
Phone Number: (615) 741-2711
https://www.tn.gov/commerce/regboards/mvc.html
[email protected]
Latest Reviews
Stacy V
"I am writing to express my concerns regarding the service I recently received at Town and Country Ford in Madison, TN. I brought my 2017 Ford Explorer in for an oil change and a diagnostic test related to the A/C." ... Read full review
Trina H
"Performed diagnostic and then outright REFUSED to submit it to a warranty company because they were convinced it would be denied and they were not going to “waste their mechanics time”Then waived the diagnostic fee, which definitely means the mechanics time was wasted. All managers agreed to be absolutely uncourteous and mean."
Kelly J
"Zero stars. After getting my vehicle serviced I had engine over heating issues." ... Read full review
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