About
Important information
- Additional Info:The company asks that consumers contact Peter Von Hopffgarten, Owner at 615-405-0522 ([email protected]) or Chad Overath, District Manager 615 585-3175 [email protected] prior to filing a complaint with BBB. It is not a requirement to contact a business prior to filing a complaint with BBB.
BBB received the following message from the business in response to COVID-19:
Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Cash, Check BBB received the following information from the business:
Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Check, Cash BBB received the following message from the business in response to CO-VID: Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Cash, Check American Express, Discover, MasterCard, Visa, Cash, Check - Additional Info:The company asks that consumers contact Peter Von Hopffgarten, Owner at 615-405-0522 ([email protected]) or Chad Overath, District Manager 615 585-3175 [email protected] prior to filing a complaint with BBB. It is not a requirement to contact a business prior to filing a complaint with BBB.
BBB received the following message from the business in response to COVID-19:
Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Cash, Check BBB received the following information from the business:
Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Check, Cash BBB received the following message from the business in response to CO-VID: Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Cash, Check American Express, Discover, MasterCard, Visa, Cash, Check
Overview
Headquarters
Pool & Spa Depot
165 Stones River Rd
La Vergne, TN 37086-2835
See Hours
| Monday | 9:00 AM - 6:00 PM |
|---|---|
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
BBB Accreditation & Rating
About This Business
Custom Pool Builder Nashville provides inground pool construction and related products, including concrete wall pools, steel wall pools, fiberglass pools, and custom gunite pools. The company assists clients with pool accessories such as maintenance equipment, ladders, lighting, robotic cleaners, heaters, and custom faux water features.
BBB Accredited Since: 3/1/2014
Years in Business: 29
Products and Services
Our company offers in ground pools, above ground pools, semi in-ground pools, swim spas, hot tubs, saunas, patio furniture, massage chairs, pool accessories, pool chemicals, and more! This business offers inground pools, above ground pools, semi in-ground pools, swim spas, hot tubs, saunas, patio furniture, massage chairs, pool accessories, pool chemicals, and more.
This company offers in ground pools, above ground pools, semi in-ground pools, swim spas, hot tubs, saunas, patio furniture, massage chairs, pool accessories, pool chemicals, and more!
This company offers in ground pools, above ground pools, semi in-ground pools, swim spas, hot tubs, saunas, patio furniture, massage chairs, pool accessories, and pool chemicals.
This company offers in ground pools, above ground pools, semi in-ground pools, swim spas, hot tubs, saunas, patio furniture, massage chairs, pool accessories, pool chemicals, and more!
This company offers in ground pools, above ground pools, semi in-ground pools, swim spas, hot tubs, saunas, patio furniture, massage chairs, pool accessories, and pool chemicals.
Photos and Videos
Business Details
- Local BBB:
- BBB of Middle Tennessee
- BBB File Opened:
- 3/1/2014
- Business Started:
- 9/15/1996
- Business Started Locally:
- 12/1/2016
- Business Incorporated:
- 12/31/1997
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Peter Von Hopffgarten, President
- Ms. Kelly Jernigan, Accounting Manager
- Mr. Chad Overath, District Manager
Additional Contact Information
- Principal Contacts
- Mr. Peter Von Hopffgarten, President
- Customer Contacts
- Mr. Peter Von Hopffgarten, President
- Mr. Gary Watson, Director of Operations
- Additional Phone Numbers
- Other Phone: (931) 854-9255
- Other Phone: (931) 919-5025
- Other Phone: (877) 563-7665
- Additional Websites
- poolandspadepot.com
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- BBB received the following message from the business in response to COVID-19:
Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Cash, Check BBB received the following information from the business:
Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Check, Cash BBB received the following message from the business in response to CO-VID: Due to COVID-19 our stores will be operating with limited service. Please call the location nearest you for details or questions.
Free curbside pick-up and water testing is available. Free doorstep drop-off service now also available within a 10 mile radius from each store location. $50 purchase required for free delivery up to 5 miles. $100 purchase required for free delivery up to 10 miles. Orders must be placed by 1 PM for same-day delivery. Orders places after 1PM will be delivered next-day. We appreciate your business and support during this time and hope you all are staying safe!
American Express, Discover, MasterCard, Visa, Cash, Check American Express, Discover, MasterCard, Visa, Cash, Check - Business Categories
- Pool Contractors, Pool Service, Hot Tub Service and Repair, Swimming Pools, Pool Maintenance, Above Ground Pools, Hot Tub Dealers, Outdoor Kitchens, Pool Repair, Pool Supplies, Spa, Pool Leak Detection, Outdoor Furniture, Hot Tub Parts, Hot Tubs and Spas, Solar Pool Heaters, Pool Cover Service, Patio Furniture, Pool Leak Repair, Sauna Equipment, Saltwater Pool Supplies, Swim Spas, Pool Equipment, Pool Cover Sales, Pool Kits, Hot Tub Supplies, Saltwater Pool Equipment, Sauna Supplies, Outdoor Living, Pool Resurfacing, Pool Heaters
Latest Reviews
Lisa K
"REMOVEDwas helpful with all my questions." ... Read full review
Amy C
"REMOVEDwas an absolute delight! Thank you for being so helpful and informative."
Letreze M
"Will not service our hot tub under warranty. We have owned 6 months." ... Read full review
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