Business ProfileforNorris Lake Boat Center

BLOWN MOTOR...DO NOT USE THIS BUSINESS! My 2018 Crownline 255ss was delivered to Noris Lake Boat Center in Oct. of 2021. They were hired to perform routine annual maintenance, oil change, motor winterization/dewinterization, some minor repairs and indoor storage over the winter. In April of 2022 I arrived to pick up the boat/trailer. It was evident that the trailer had a blown tire, the driver side rear taillight was busted and the boat covers/rear swim deck were filthy dirty where rain/debris had gathed and muddy boot tracks were all over it. The service manager Ricky apologized and offered to fix the trailer & clean the boat/covers for free once we brought it back at the end of the season. I relunctlanty agreed. I asked if the batterys had been charged and he said "no, but they should be ok" since, "they" allegedly started the boat that morning. I took the boat to the marina and dropped it in the water, only to discover that the battery's were indeed dead. I proceeded to take the boat back to the service center and they agreed to fix all of the problems. 10hr round trip and our ENTIRE WEEKEND RUINED! I returned to the service center the following weekend. The service tech, Chandler said the boat was ready. I asked for him to do a test start before I towed it all the way to the lake again. He said NO at first but eventually obliged. The batterys were dead again! He installed new batteries, and did a test start. It appeared to be working. I retunred to the marina. After several minutes in the water the bilge turned on, a weird smell was coming off of it and it apeared to be smoking out of the exhaust. I limped it home. They agreed to send their tech. Jake out. He discovered a coolant line they disconnected during winterization wasn't reconnected, casued the boat to overheat and take on water. The changed the oil but it was to late. The motor locked up, head gasket blown and block cracked. THE OWNER MARK P. REFUSES TO FIX IT. $150K Boat!