Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

BBB Accredited Since: 10/21/2005

Years in Business: 49

Products and Services

Credit Rehabilitation Via used car Purchase Smart Auto, Inc. offers Used Vehicle Sales and Service

Business Details

BBB File Opened:
10/21/2005
Business Started:
1/1/1977
Business Started Locally:
9/1/2005
Type of Entity:
Corporation

Additional Contact Information

Fax numbers
Primary Fax: (865) 684-2278
Other Fax: (423) 794-3250
Other Fax: (317) 249-3009
Other Fax: (865) 816-6187
Additional Phone Numbers
Other Phone: (865) 816-6186
Other Phone: (423) 434-0800
Other Phone: (865) 266-9477
Other Phone: (423) 794-3239
Additional Email Addresses
Primary: Email this Business
Additional Websites
smartauto.net/smart-auto-...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 15255 for this business, issued by Tennessee Motor Vehicle Commission

Tennessee Motor Vehicle Commission

500 James Roberts Parkway

Nashville TN 37243

BBB records show a license number of 21653 for this business, issued by Tennessee Motor Vehicle Commission. The expiration date of this license is 12/31/2026.

Tennessee Motor Vehicle Commission

500 James Roberts Parkway

Nashville TN 37243

Additional Information

Other Resources
Tennessee Motor Vehicle Commission
500 James Roberts Parkway
Nashville TN 37243
Phone Number: (615) 741-2711
http://verify.tn.gov
[email protected]

Latest Reviews

  • Ty H

    "I bought my car from smart around June 2025 and not even a week of me having the car it completely turned off on me in the middle of the road plus my coolant hose burst open within that same week and I tried to get it fixed with the service provider they provided but they stated the warranty wouldn’t cover it. So I had to cover all the expenses plus while still making the payments and the moment your even a cent behind they threaten you and won’t even try to help you." ... Read full review

  • terry t

    "The financial manager Brian is very rude,sarcastic, arrogant belligerent a complete tool i wouldn’t personally advise anyone to buy anything not even a 10 dollar moped from him he disrespects people and doesn’t work well with public he should not be in charge of a garden hose to water grass our experience with him was equivalent to having teeth pulled with no gas or numbing just pliers in the mouth he should probably get a job as professional idiot"

  • Richard S

    "The service dept tells you your vehicle will be fixed by a certain day. Three lies later and over a month and a half in the shop and you still don't have a car." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.