We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mailing Services

Postal Annex

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Sa A

    Date: 09/18/2024

    This couple are some of the most rude, terse, and unpleasant people I’ve encountered at a business… they’re never nice, almost never smile, and have never missed an opportunity to display attitude when they are inconvenienced in the slightest (like when I had the gall to request a receipt for a package I dropped off- I received a lot of snark back and irritability).
    Their small, annoyingly aggressive dog is always loose, and literally NIPPED my ankle as I walked out the last time. It’s always barking and mean- it’s true dogs share their owner’s personality.
    Despite there being two of them, it usually takes too long to get seen if one of them is busy with a customer, because they’re exceedingly slow. I’ve seen people waiting on multiple occasions for longer than 10 minutes.
    If they didn’t take FedEx and UPS, I would never step foot in there-often when I have the time to go to both stores individually, I’d much rather the time sink and inconvenience of doing that to seeing this unprofessional, cantankerous couple.
    Really unkind people who argue back rather than accept they need some serious attitude adjustments.
    Expect sub-par service with a scowl! — what I’ve gotten on over 10 interactions, so it’s not like they’re having bad days- all the days are bad when you regularly act like a miserable jerk too busy glaring at your poor customers to do more than the bare minimum.

  • Bernice S

    Date: 07/17/2024

    I went to this establishment to get fingerprinted. When my son and I walked in, I was asked how they could help. I said fingerprints. He told me I need your drivers license. He then told me that we were to “sit on the chairs.” “No browsing. That’s a requirement.” He also told my son to get his phone or something. Definitely not professional customer service. He took my drivers license with him. (Not really comfortable with my drivers license being out of my sight). He barely spoke during the fingerprints. Then as we were leaving, they had a dog that was in the establishment. This dog came running and barking at my son. The lady just watched and did nothing! I grabbed my son and left. The dog scared the daylights out of my son! Not a single response! Absolutely the worst customer service ever! Never again!

Postal Annex is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.