Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Credit Union

Knoxville TVA Employees Credit Union
BBB Accredited BusinessA+Rated by BBB
Visit Website(865) 544-5400Write a Review

About

Overview

Knoxville TVA Employees Credit Union

PO Box 36027

Knoxville, TN 37930-6027

Get DirectionsView Service Area
See Hours
Operating Hours
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
8:30 AM - 1:00 PM

Find a Location

Knoxville TVA Employees Credit Union has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    Knoxville TVA Employees Credit Union is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    Knoxville TVA Employees Credit Union provides financial services, including checking and savings accounts, credit cards, loans, and wealth management. The company assists clients with account management through online, mobile, and telephone banking options.

    BBB Accredited Since: 7/1/1963

    Years in Business: 92

    Products and Services

    KTVAECU has a variety of financial services, from checking, savings, and credit card accounts to auto, personal, and home loans! We also offer retirement IRA/Roth, educational savings accounts, debt consolidation options, and youth savings accounts. Our mobile app and online banking tools let you manage your money 24/7. Join Us! Visit any branch location or our website at tvacreditunion.com for more information.

    Business Details

    Local BBB:
    BBB, Knoxville & East TN
    BBB File Opened:
    1/1/1963
    Business Started:
    2/15/1934
    Business Started Locally:
    2/1/1934
    Type of Entity:
    Corporation
    Alternate Names:
    KTVAECU
    TVA Credit Union
    Business Management:
    Ms. Charlotte Havely, Vice President of Marketing

    Additional Contact Information

    Principal Contacts
    Ms. Charlotte Havely, Vice President of Marketing
    Customer Contacts
    Ms. Charlotte Havely, Vice President of Marketing
    Ms. Halley Johnson, Senior Digital Marketing Specialist
    Ms. Mollie Walker, Content Marketing Manager
    Gwyn Owens
    Fax numbers
    Primary Fax: (865) 544-5427
    Additional Phone Numbers
    Other Phone: (423) 246-7511
    Other Phone: (800) 467-5427
    Other Phone: (423) 581-0981
    Social Media

    Additional Information

    Other Resources
    Financial Institution
    411 Union Street, #1000
    Nashville TN 37219
    Phone Number: (800) 778-4215
    www.tn.gov/tdfi
    [email protected]
    Business Categories
    Credit Union, Loans, Business Services, Mortgage Lenders, Small Business Loans, Banking Services, Real Estate Loans, Student Loan Services

    Latest Reviews

    • Matt Y

      "I wish I could leave zero stars. Refused to give loan stating that I didn’t live in the area for long enough." ... Read full review

    • Bethany D

      "Their security is worse than just a joke. They sent my account number over email and thought they had secured it by writing "secure" in the subject line." ... Read full review

    • Alec B

      "I moved out of state and have been back and forth with management, collections, and legal for almost a year on trying to resolve a checking account issue. I don’t know what happened over the years, but they now have terrible customer service (if someone answers the phone) towards someone who's father banked with them until he passed away and now I have been with them for 10 years, just to get treated with disrespect and given unprofessional responses."

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.