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Business Profile

Home Improvement

IN And Out Home Improvements

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromMatthew M

    Date: 07/07/2023

    1 star
    I am obliged to share my awful experience, consistent with others. Unprofessional and never finished the work, despite having provided a deposit. Danny agreed to provide a refund, documented in an email exchange, but never did so. We won our case in court and he agreed to pay, again in an email--apparently the courts judgement wasn't enough. He has paid nothing. This is no different than just stealing from someone. As Danny said in email, "you cannot get blood from a tournip."
  • Review fromDeborah A.

    Date: 01/21/2023

    1 star
    This company, owned by Daniel "Danny" *****, will not do a good job for the customer. Trying to pinpoint when he will show up is difficult at best. Communication is spotty unless he wants money. The quality of workmanship is very bad and has to be redone, as experienced all ready on part of the work that was done. After several mistakes done by himself, excuses and lies I fired the company. That set off a tirade of vulgar language, name calling and lies by *****, owner of the company. This company no longer is out of Kingston, TN or at least so he says. He is based in Knoxville, TN. He took down his website by January 17, 2023. I suspect he is going to change the name, etc. Please stay away from this company. Before hiring any company check with the state to make sure the company is licensed, insured and bonded. Make sure the company gives proof, don't just accept a yes. A lawsuit is in the works for breach of contract against me according to *****, which I suspect is another lie. Either way, I have documentation to disprove any and all allegations ***** slings at me and proves his wrong doing.

    Deborah A.

    Date: 01/25/2023

    That is exactly the response I expected from someone who has been backed into a corner. He stated on January 17, 2023, and I quote: "I have filed a lawsuit against you in Loudon County for breach of Contract already." According to the court clerk as of January 23, nothing has been filed. He uses lies and threats as scare tactics. As for stealing his equipment, he left it at my home. I didn't take it. He was not allowed on my property because he did not have insurance. The equipment was given to his employee that he told me in a text on December 30, 2022 that he fired, supposedly. If he has a website he changed it because his previous website is not active: www.knoxhomerepairs.com. I can present all the proof that anyone would need to see that the workmanship by Danny ***** was not acceptable by any standard. Danny ***** has cost me a great deal of money.
  • Review fromHelen C

    Date: 12/22/2022

    1 star
    I wrote the review on 5-11-2021. This is an update.
    I sued this contractor & won the lawsuit. ***** ***** owes me $33,000. It has been 2 months & no effort has been made to set up payments.
    This contractor needs to have his BBB revoked!

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