Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
","mediaFileTypeId":null,"mediaFileType":null,"actualFileName":null,"mediaFileCaption":null},"mediaFileCaption":null,"mediaFileTitle":null}]}],"licenseDetails":[{"sourceLicenseId":"2341","agencyId":42089,"licenseNumber":"41569 (William L Mullikin III)","licenseTypeId":0,"licenseHolder":null,"issueDate":null,"expirationDate":"2025-06-30T00:00:00","licenseStatusId":3902,"suspensionDate":null,"revocationDate":null,"detailsUrl":null,"notes":null,"licenseAgency":{"transactionDetails":null,"agencyId":42089,"vendorId":1,"sourceAgencyId":"3473","bureauCode":"0673","nameFull":"LLR/ Labor Licensing & Regulation","description":null,"countryCode":null,"addressLine1":"110 Centerview Dr. Suite 102 Synergy Business Park","addressLine2":null,"city":"Columbia","stateCode":"SC","zipCode":"29210","phoneCountryCode":null,"phoneAreaCode":"803","phoneNumber":"8964696","phoneExt":null,"faxCountryCode":null,"faxAreaCode":null,"faxNumber":null,"faxExt":null,"email":null,"urlPrimary":"http://www.llr.state.sc.us/pol/residentialbuilders","urlSecondary":null,"urlLicenseCheck":null,"dateTimeSource":"2018-08-29T00:00:00"}},{"sourceLicenseId":"59908","agencyId":37190,"licenseNumber":"112964","licenseTypeId":0,"licenseHolder":null,"issueDate":"2014-03-11T00:00:00","expirationDate":"2025-10-31T00:00:00","licenseStatusId":3902,"suspensionDate":null,"revocationDate":null,"detailsUrl":null,"notes":null,"licenseAgency":{"transactionDetails":null,"agencyId":37190,"vendorId":1,"sourceAgencyId":"3531","bureauCode":"0673","nameFull":"LLR/ Labor Licensing & Regulation","description":null,"countryCode":null,"addressLine1":"110 Centerview Dr. Synergy Business Park","addressLine2":null,"city":"Columbia","stateCode":"SC","zipCode":"29210","phoneCountryCode":null,"phoneAreaCode":"803","phoneNumber":"8964610","phoneExt":null,"faxCountryCode":null,"faxAreaCode":null,"faxNumber":null,"faxExt":null,"email":null,"urlPrimary":"http://www.llr.state.sc.us/POL/Contractors/","urlSecondary":null,"urlLicenseCheck":null,"dateTimeSource":"2017-06-13T00:00:00"}}],"operatingHours":[],"servingAreas":[],"additionalDetail":[],"statistics":{"orgId":62222157,"totalCustomReviews":2,"total5StarReviews":1,"total4StarReviews":0,"total3StarReviews":0,"total2StarReviews":0,"total1StarReviews":1,"totalComplaints":5,"averageReviewStarRating":3,"totalAdvertisingSalesComplaints":0,"totalBillingCollectionComplaints":0,"totalDeliveryComplaints":0,"totalGuaranteeWarrantyComplaints":2,"totalProductServiceComplaints":3,"totalClosedComplaintsPastThreeYears":5,"totalClosedComplaintsPastTwelveMonths":2},"bureauOrgType":null,"logoImage":{"mediaCarouselId":null,"mediaURI":"/ProfileImages/2023/295020f9-8015-4c5d-9047-5e69a444cf34.png","mediaGUID":"295020f9-8015-4c5d-9047-5e69a444cf34","mediaFileTitle":null,"sourceFileName":"clearbit_7001550.png","height":128,"width":128,"size":6782,"creatorTypeId":null,"mediaEmbedCode":null,"mediaFileTypeId":7801,"mediaFileType":null,"actualFileName":null,"mediaFileCaption":null},"mastheadImage":null,"profileLogoImage":{"mediaCarouselId":null,"mediaURI":"/ProfileImages/2023/295020f9-8015-4c5d-9047-5e69a444cf34.png","mediaGUID":"295020f9-8015-4c5d-9047-5e69a444cf34","mediaFileTitle":null,"sourceFileName":"clearbit_7001550.png","height":128,"width":128,"size":6782,"creatorTypeId":null,"mediaEmbedCode":null,"mediaFileTypeId":7801,"mediaFileType":null,"actualFileName":null,"mediaFileCaption":null},"totalPositive":1,"totalNegative":1,"totalNeutral":0,"servingAreaZipCodes":null,"accreditationStatus":null,"memberType":"Accredited","isSystemwide":false,"alerts":[],"paymentMethods":[],"isClaimed":true,"complaintCloseTypes":null,"reasonsForRating":[],"customerReview":true,"enhancedLicenseDisplay":false,"displayMap":false,"newOwnerDate":null,"showAccreditationLogo":true,"localReportMerges":{"overrideBusinessNames":false,"overrideDescription":false,"overrideProductsServices":false,"overrideURLs":false,"overrideLogos":false,"overrideRestaurantDetail":false,"overrideCarousel":false,"overrideLicensing":false,"overrideProgramParticipation":false,"overridePaymentOptions":false,"overrideRefundExchangePolicy":false,"overrideRAQURL":false,"overrideBBBFileOpened":null,"overrideEmployeeCount":false,"overrideFileAComplaint":false,"overrideServiceType":true,"overrideMenuType":null}},"bbbInfo":{"id":"0533","bbbId":"0533","bbbName":"BBB of Greater East Tennessee","bbbEmail":"[email protected]","donateButtonEnabled":true,"primaryLanguage":"EN","primaryCountry":"USA","configIds":{"sharedGoogleAnalyticsId":"UA-41101326-21"},"tagline":"with offices in Knoxville","aboutUs":"We are committed to helping businesses and consumers foster a marketplace of trust. BBB helps people find and recommend businesses and brands they can trust. People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all. Together, we can make a powerful impact on the places we call home.","eventsPageLayout":"standard","programs":[{"id":"vb1yah5x1w","title":"Submit a Review","priority":"1","image":{"url":"/TerminusContent/Main/images/programs/columned-building.svg","altText":"Submit a Review"},"linkUrl":"/leave-a-review","summaryText":"How was your experience? Tell BBB. Let businesses know how they're doing."},{"id":"t2sufhdjfv","title":"Request a Quote","priority":"2","image":{"url":"/TerminusContent/Main/images/programs/money.svg","altText":"Request a Quote"},"linkUrl":"/get-a-quote","summaryText":"Request Estimates from Trustworthy Businesses"},{"id":"3usgmuvbax","title":"BBB Scam Tracker","priority":"2","image":{"url":"/TerminusContent/Main/images/programs/programs-generic.svg","altText":"BBB Scam Tracker"},"linkUrl":"/scamtracker","summaryText":"Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know."},{"id":"amwbjlvnq1","title":"Frequently Asked Questions","priority":"2","image":{"url":"/TerminusContent/Main/images/programs/comment.svg","altText":"Frequently Asked Questions"},"linkUrl":"/all/faq","summaryText":"Frequently asked questions about BBB"}],"locations":{"allIds":["5e70563e-083c-44fe-857c-53edc5cab68b"],"byId":{"5e70563e-083c-44fe-857c-53edc5cab68b":{"id":"5e70563e-083c-44fe-857c-53edc5cab68b","address":{"id":"5e70563e-083c-44fe-857c-53edc5cab68b","locationName":"BBB of Greater East Tennessee","locationUrl":"/local-bbb/bbb-of-greater-east-tennessee","addressLine1":"251 N Peters Road","addressLine2":null,"city":"Knoxville","stateProvince":"TN","postalCode":"37923","country":0,"latitude":35.915537,"longitude":-84.085643,"county":"Knox","mapUrls":[{"mapSize":{"height":"300","width":"432","media":"(max-width: 480px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=432x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=x1k2Mh0fT6SdZNaPzZXTse2qtEI="},{"mapSize":{"height":"300","width":"432","media":"(max-width: 480px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=432x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=sqibGdWOgSParUhhC6742JVAVYs= 2x"},{"mapSize":{"height":"300","width":"552","media":"(max-width: 600px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=552x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=bURqwoj4uU79Pz0u-Jjm_6HJMEo="},{"mapSize":{"height":"300","width":"552","media":"(max-width: 600px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=552x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=gQp4yD7BTOoz163d5LMs3BlA3lM= 2x"},{"mapSize":{"height":"250","width":"458","media":"(max-width: 1199px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=458x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=athyXarlPRB23uruold5QX9_gXw="},{"mapSize":{"height":"250","width":"458","media":"(max-width: 1199px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=458x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=e3nkjXDuyBAk8ZIG0OJsFPg1w4w= 2x"},{"mapSize":{"height":"250","width":"720","media":"(max-width: 768px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=720x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=Hf9_L1-fk9YkLeO_VPz_0qPjReg="},{"mapSize":{"height":"250","width":"720","media":"(max-width: 768px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=720x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=640BLTs0wdo9A97gMYo2GjgQlsQ= 2x"},{"mapSize":{"height":"250","width":"720","media":"(min-width: 499px) and (max-width: 990px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=720x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=Hf9_L1-fk9YkLeO_VPz_0qPjReg="},{"mapSize":{"height":"250","width":"720","media":"(min-width: 499px) and (max-width: 990px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=720x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=640BLTs0wdo9A97gMYo2GjgQlsQ= 2x"},{"mapSize":{"height":"250","width":"940","media":"(max-width: 990px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=940x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=CyikavL904DZ06KtzNNZy_oizBM="},{"mapSize":{"height":"250","width":"940","media":"(max-width: 990px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=940x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=41C85pwy042cGX0ZOVmwC-HCwV4= 2x"},{"mapSize":{"height":"300","width":"619","media":"(min-width: 1024px) and (max-width: 1199px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=619x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=l9u5LbqxgHiD4T4NkZg0X2_GwMU="},{"mapSize":{"height":"300","width":"619","media":"(min-width: 1024px) and (max-width: 1199px)"},"signedUrl":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=619x300&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=HSBUCLc0UB5Ed1BNsNdfwzQufQc= 2x"}],"mapImgAttrUrls":[{"mapSize":{"height":"250","width":"364","media":""},"imgAttrSrc":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=364x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=tFru0lBeYI8xMpLg13G0VX2plgM=","imgAttrSrcSet":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=364x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=epyELjE3kzdSWxqWvebralVSSdg= 2x"},{"mapSize":{"height":"250","width":"752","media":""},"imgAttrSrc":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=752x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=BN-wvvt2nM-aTzcsl3NxiZmn2f8=","imgAttrSrcSet":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=752x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=i4rkHS_PP_LBKoRNy42Ha9k4bq0= 2x"},{"mapSize":{"height":"250","width":"1140","media":""},"imgAttrSrc":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=1140x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&signature=zX7gRowKDAKd0yhTmEyR1d2fYyc=","imgAttrSrcSet":"https://maps.googleapis.com/maps/api/staticmap?markers=icon:https://m.bbb.org/terminuscontent/dist/img/maps/bbb_blue_map_indicator.svg?tx=f_png,w_25,h_40%7C35.915537,-84.085643&maptype=roadmap&zoom=16&size=1140x250&key=AIzaSyAYxgl8FgT1m6zIOLFRW0eJ9lhdmUBFqZc&scale=2&signature=1S5YJoCg1AbyCNYUgaAfL0RvE9I= 2x"}]},"formattedAddress":"251 N Peters Road, Knoxville, TN 37923","contact":{"email":"[email protected]","phoneNumber":"(865) 692-1600","faxNumber":"(865) 692-1590","emailPr":"[email protected]","phoneNumberPr":null,"textNumber":null},"jurisdiction":["TN"],"officeHours":["9 A. M - 4 P. M."],"phoneHours":["24 Hour VRS"],"excludeFromLocator":false,"type":"Primary"}},"primary":"5e70563e-083c-44fe-857c-53edc5cab68b","branches":[]},"additionalResources":[],"urls":{"bbbUrl":"/local-bbb/bbb-of-greater-east-tennessee","branchesUrl":"/bbb-directory/us/tn","bbbEventsUrl":"/local-bbb/bbb-of-greater-east-tennessee/events","bbbSupportersUrl":"/local-bbb/bbb-of-greater-east-tennessee/supporters","informationPageImageUrl":"/TerminusContent/_shared/images/logo_square.png","fileComplaintUrl":"/file-a-complaint","submitReviewUrl":"/leave-a-review","claimListingUrl":"/knoxville/login","businessLoginUrl":"/knoxville/login","joinApplyUrl":"/get-accredited"},"socialMedia":[{"id":"facebook","name":"Facebook","url":"https://www.facebook.com/bbbofgreatereastennessee/"},{"id":"twitter","name":"Twitter","url":"https://twitter.com/BBBGreatEastTN"},{"id":"linkedin","name":"LinkedIn","url":"https://www.linkedin.com/company/better-business-bureau-of-greater-east-tennessee/"}],"navigation":{"footerLinks1":[{"id":"l4kjqg3ga","text":"Language Translation Information","title":null,"href":"/all/change-browser-language","links":null,"priority":0,"target":null},{"id":"hqpqncnio","text":"Search for a Business","title":null,"href":"/search","links":null,"priority":0,"target":null},{"id":"wazzotjaz","text":"Get a Quote","title":null,"href":"/get-a-quote","links":null,"priority":0,"target":null},{"id":"l6oan5vgc","text":"Start a Review","title":null,"href":"/leave-a-review","links":null,"priority":0,"target":null},{"id":"nerkpem3i","text":"File a Complaint","title":null,"href":"/file-a-complaint","links":null,"priority":0,"target":null},{"id":"rgyl1ctx","text":"BBB Scam Tracker","title":null,"href":"/scamtracker","links":null,"priority":0,"target":null},{"id":"hyhyoqthd","text":"File an Auto Warranty Complaint","title":null,"href":"https://bbbprograms.org/programs/all-programs/bbb-autoline","links":null,"priority":0,"target":null},{"id":"rqamraje","text":"Sign up for Scam Alerts","title":null,"href":"https://signup.e2ma.net/signup/1900156/1902645","links":null,"priority":0,"target":"_blank"},{"id":"ani9ziao","text":"Frequently Asked Questions (FAQ)","title":null,"href":"/all/faq","links":null,"priority":0,"target":null},{"id":"ni9ziaoa","text":"Consumer HQ","title":null,"href":"/all/consumer-hq","links":null,"priority":0,"target":null}],"footerLinks2":[{"id":"ho8csfg8u","text":"Search Business Profiles","title":null,"href":"/search","links":null,"priority":0,"target":null},{"id":"fgwup73mp","text":"Get Accredited","title":null,"href":"/get-accredited","links":null,"priority":0,"target":null},{"id":"8hosvguyd","text":"Data Privacy Framework Program","title":null,"href":"https://bbbprograms.org/programs/all-programs/dpf","links":null,"priority":0,"target":"_blank"},{"id":"fsjd89kj3","text":"Cross-Border Privacy Rules Certification","title":null,"href":"https://bbbprograms.org/programs/all-programs/GlobalPrivacyDivision/CrossBorderPrivacyRules","links":null,"priority":0,"target":"_blank"},{"id":"sdfr56h7u","text":"Get Your Business Listed","title":null,"href":"/get-listed","links":null,"priority":0,"target":null},{"id":"jzp7zjxcz","text":"Partner Code of Conduct","title":null,"href":"/partner-code-of-conduct","links":null,"priority":0,"target":null},{"id":"sftm06ofop","text":"Apply for BBB Accreditation","title":null,"href":"/apply","links":null,"priority":0,"target":null},{"id":"ftm06ofops","text":"Business HQ","title":null,"href":"/all/your-business-hq","links":null,"priority":0,"target":null}],"footerLinks3":[{"id":"8homn8zf4","text":"Mission & Vision","title":null,"href":"/mission-and-vision","links":null,"priority":0,"target":null},{"id":"mjpmg5b7n","text":"Directory of Local BBBs","title":null,"href":"/bbb-directory","links":null,"priority":0,"target":null},{"id":"bjdldug0sn","text":"International Association of Better Business Bureaus","title":null,"href":"/local-bbb/international-association-of-better-business-bureaus","links":null,"priority":0,"target":null},{"id":"az00ufjd","text":"BBB Institute for Marketplace Trust","title":null,"href":"https://www.bbbmarketplacetrust.org","links":null,"priority":0,"target":"_blank"},{"id":"k9qgm92wzf","text":"Careers","title":null,"href":"/all/employment","links":null,"priority":0,"target":"_blank"},{"id":"mtnopba8v","text":"BBB Wise Giving Alliance (Give.org)","title":null,"href":"https://give.org","links":null,"priority":0,"target":"_blank"},{"id":"95xb4z3s7p","text":"BBB National Programs","title":null,"href":"https://www.bbbprograms.org","links":null,"priority":0,"target":"_blank"},{"id":"e6gclwukoj","text":"Give.org","title":"Give.org","href":"https://www.give.org/","links":null,"priority":2,"target":"_blank"},{"id":"mrzmsg2z0d","text":"BBB Institute for Marketplace Trust","title":"BBB Institute for Marketplace Trust","href":"https://www.bbbmarketplacetrust.org/","links":null,"priority":3,"target":"_blank"},{"id":"ptnin3ujfc","text":"BBB Business Partner Code","title":"BBB Business Partner Code","href":"/partner-code-of-conduct","links":null,"priority":7,"target":""}],"footerBottomLinks":[{"id":"opuuwwn1o","text":"Terms of Use","title":null,"href":"/terms-of-use","links":null,"priority":0,"target":null},{"id":"ackisfjum","text":"Privacy Policy","title":null,"href":"/all/privacy-policy","links":null,"priority":0,"target":null},{"id":"yt1tbngb6","text":"Your Ad Choices","title":null,"href":"/all/privacy-policy#ads","links":null,"priority":0,"target":null},{"id":"mxarcqtr","text":"Trademarks","title":null,"href":"/trademarks","links":null,"priority":0,"target":null},{"id":"pamqmd8e8","text":"Hyperlinking Policy","title":null,"href":"/hyperlinking","links":null,"priority":0,"target":null}],"forConsumersFooterLink":{"id":"x57030ecd","text":"For Consumers","title":null,"href":"/all/consumer-resources","links":null,"priority":0,"target":null},"forAllBusinessesFooterLink":{"id":"c57030efd","text":"For All Businesses","title":null,"href":"/all/business-resources","links":null,"priority":0,"target":null},"mainNavLinks":[{"id":"wgwqmbn6tt","text":"Join/Apply","title":"Join/Apply","href":"/get-accredited","links":null,"priority":4,"target":""},{"id":"pswksbbkm8","text":"BBB Scam Tracker","title":"BBB Scam Tracker","href":"/scamtracker","links":null,"priority":5,"target":""}],"topNavLinks":[{"id":"xkvsyflmu","text":"BBB Accreditation","title":null,"href":"/get-accredited","links":null,"priority":1,"target":null},{"id":"ll4uemlc3y","text":"Business Login","title":"Business Login","href":"/knoxville/login","links":null,"priority":1,"target":""},{"id":"w6r19ngk3h","text":"News & Events","title":"News & Events","href":"/us/news","links":null,"priority":3,"target":""}],"forAboutBbbFooterLink":{"id":"7f4e46193","text":"About BBB®","title":null,"href":"/all/about-bbb","links":null,"priority":0,"target":null}},"persons":[{"id":"v5nkqqjhyz","name":"Staff","persons":[]},{"id":"tf7quepzsq","name":"Sales","persons":[]},{"id":"inhtgbtvua","name":"Board of Directors","persons":[]}],"culture":{"id":"en-us","cultureInfo":"en-US","twoLetterIsoLanguageName":"en","twoLetterIsoCountryCode":"US","threeLetterIsoCountryCode":"USA","countryCode":2,"bbbCountry":0},"raqEnabled":true,"supporters":{},"languages":["English"],"popularTobIds":["10126-000","10113-000","10049-000","10182-000","10095-000","70571-000","00219-000","60650-000","66002-000","15035-000"],"complaintQualificationQuestions":[{"qualificationHtml":"

BBB does not handle employer/employee disputes. Please contact your state's labor department.

","question":"Is this an employee/employer complaint?"},{"qualificationHtml":"

BBB does not handle complaints regarding criminal acts. Please contact your local police department.

","question":"Does your complaint seek a criminal penalty?"},{"qualificationHtml":"

BBB does not handle complaints currently in litigation. We encourage you to file a customer review by clicking here.

","question":"Has this complaint been filed in court?"},{"qualificationHtml":"

BBB does not handle business to business complaints for collection purposes. We suggest you try small claims court or contact an attorney.

","question":"Are you a business attempting to collect money from another business?"}],"applyForAccreditationInfo":{"applyEmail":"[email protected],[email protected]","applicationSubmissionId":"0","getAccreditedOptOut":null,"getAccreditedThankYouOptOut":false,"getAccreditedLeadEmail":"[email protected],[email protected]","paymentProcessorUrl":null,"questions":[{"question":"Have you been in business for more than six months?","required":"true","helptext":"The business must have been in business 6 months or more in order to qualify for accreditation.","type":3},{"question":"Annual revenue for last year?","required":"true","helptext":"This information is confidential and is only used to determine eligibility for accreditation and annual rate.","type":2},{"question":"Does this business have more than one location?","required":"true","helptext":null,"type":3},{"question":"How many full-time employees do you have at your company?","required":"true","helptext":"Your annual rate is determined, in part, by your total number of employees.","type":2},{"question":"How many part-time employees do you have at your company?","required":"true","helptext":"Your annual rate is determined, in part, by your total number of employees.","type":2},{"question":"Do you have any licensing certifications you wish to provide?","required":"true","helptext":"It's OK if you don't have this information now, you can always add it later.","type":3}],"contactNumber":null,"contactExtension":null,"contactEmail":null,"displayAccreditationFees":null,"getAccreditedContactNumber":null,"getAccreditedContactExtension":null,"getAccreditedContactEmail":null,"getAccreditedSchedulingURL":null,"contactTextSMS":null},"liveChatGroupId":null,"getListedRealTimeEmails":"[\"[email protected]\"]","bbbUrlSegment":"bbb-of-greater-east-tennessee"}},"isOutOfBusiness":false,"license":{"isCompetencyLicenseRequired":false,"isEnhancedLicense":false,"details":[{"notes":null,"licenseNumber":"41569 (William L Mullikin III)","expirationDate":"2025-06-30T00:00:00","licenseAgency":{"address":"110 Centerview Dr. Suite 102 Synergy Business Park","city":"Columbia","state":"SC","zip":"29210","email":null,"faxNumber":null,"id":42089,"name":"LLR/ Labor Licensing & Regulation","phoneNumber":"(803) 896-4696","url":"https://www.llr.state.sc.us/pol/residentialbuilders"}},{"notes":null,"licenseNumber":"112964","expirationDate":"2025-10-31T00:00:00","licenseAgency":{"address":"110 Centerview Dr. Synergy Business Park","city":"Columbia","state":"SC","zip":"29210","email":null,"faxNumber":null,"id":37190,"name":"LLR/ Labor Licensing & Regulation","phoneNumber":"(803) 896-4610","url":"https://www.llr.state.sc.us/POL/Contractors/"}}],"licensingTexts":[],"showLicensing":true},"numEmployees":0,"organizationDescription":"Bath Fitter offers acrylic tub liner and shower replacements.","paymentMethods":[],"paymentMethodCustomTexts":[],"refundExchangePolicy":[],"additionalRestaurantDetails":null,"typeOfEntity":{"legalOrgType":1003,"name":"Corporation","canDisplay":true},"yearsInBusiness":21,"restaurantDetails":[],"serviceType":[],"menuType":[]},"isLocalReport":true,"isSystemWide":false,"display":{"additionalInformationTexts":{"allIds":["1264043093","1264043094"],"moreInfoIds":[],"detailIds":[],"overviewIds":[],"complaintIds":[],"reviewIds":[],"byId":{"1264043093":{"title":"Products and Services","customTextSectionId":7112,"id":"1264043093","position":32767,"text":"Bath Fitter offers Bathtub and shower renovations"},"1264043094":{"title":"Reason for Rating - Not Rated","customTextSectionId":7121,"id":"1264043094","position":32767,"text":"Complaints against this business are handled by another BBB."}}},"alerts":{"byId":{},"allIds":[],"overviewIds":[],"complaintIds":[],"reviewIds":[],"accreditationIds":[]},"claim":{"isClaimed":true,"claimBusinessUrl":"/knoxville/login"},"complaintDisclaimerHtml":null,"isRequestQuoteActive":true,"industryTips":null,"prodSrvcsSummary":"Bath Fitter offers Bathtub and shower renovations","programParticipationText":null,"referralAssistanceTexts":[],"relatedBusinessList":{"relatedBusinesses":[],"customText":[]},"socialMediaList":[],"latestNewsList":[{"id":"24805","image":{"id":11273,"url":"https://m.bbb.org/prod/corecmsimages/ddd0b0a1-42c5-42a9-98b0-b1fcdc9a6f37.jpeg","fileCode":"ddd0b0a1-42c5-42a9-98b0-b1fcdc9a6f37","title":"GettyImages-1206456618-600x358-53f1ff2","description":"GettyImages-1206456618-600x358-53f1ff2","contentCode":"c9468c15-742e-42c6-b2c7-0bb46496707c","mainImage":true,"order":1,"imageCaption":null,"imageTitle":"GettyImages-1206456618-600x358-53f1ff2","credit":"Getty","altText":null},"title":"BBB Tip: What to do after a damaging storm ","type":"Article","url":"https://www.bbb.org/article/news-releases/24805-bbb-tip-after-the-storm","summary":"The moments after a storm or natural disaster can feel overwhelming. BBB has tips to help you get started and avoid scams. ","modifiedDate":"2023-09-01T13:34:21.008Z","eventStartDate":"0001-01-01T00:00:00","eventUrl":null},{"id":"21492","image":{"id":8592,"url":"https://m.bbb.org/prod/corecmsimages/db56cc15-6440-45fc-bd5f-888591e2e49e.jpg","fileCode":"db56cc15-6440-45fc-bd5f-888591e2e49e","title":"Getty tax 1","description":"Getty tax 1","contentCode":"663367a1-9f40-4cd5-a8fc-cfd13cd37f87","mainImage":true,"order":1,"imageCaption":null,"imageTitle":"Getty tax 1","credit":"Getty Images","altText":null},"title":"BBB Tip: How to choose a tax preparer in the U.S.","type":"Article","url":"https://www.bbb.org/article/news-releases/21492-bbb-tip-how-to-choose-a-tax-preparer-us","summary":"Not all tax preparers have the same level of experience and training. How can you find someone you can trust with your finances and sensitive personal information? ","modifiedDate":"2024-01-24T20:08:34.469Z","eventStartDate":"0001-01-01T00:00:00","eventUrl":null}]},"reviewsComplaintsSummary":{"suppressReviews":false,"averageOfReviewStarRatings":3,"displayReviewStarRating":true,"reviewsTotal":2,"complaintsTotal":5,"displayAverageOfReviewStarRatings":true,"submitReviewErrorMessage":"Unable to save review. Please try submitting the review again.","totalClosedComplaintsPastThreeYears":5,"totalClosedComplaintsPastTwelveMonths":2},"rating":{"bbbRating":"A+","ratingReasonNotRated":null,"ratingReasons":[]},"complaintQualificationQuestions":[{"qualificationHtml":"

BBB does not handle employer/employee disputes. Please contact your state's labor department.

","question":"Is this an employee/employer complaint?"},{"qualificationHtml":"

BBB does not handle complaints regarding criminal acts. Please contact your local police department.

","question":"Does your complaint seek a criminal penalty?"},{"qualificationHtml":"

BBB does not handle complaints currently in litigation. We encourage you to file a customer review by clicking here.

","question":"Has this complaint been filed in court?"},{"qualificationHtml":"

BBB does not handle business to business complaints for collection purposes. We suggest you try small claims court or contact an attorney.

","question":"Are you a business attempting to collect money from another business?"}],"requestAQuoteUrlId":0},"newHeaderFooter":{"enabled":true}};

About

About This Business

Bath Fitter offers acrylic tub liner and shower replacements.

Products and Services

Bath Fitter offers Bathtub and shower renovations

Photos and Videos

Business Details

BBB File Opened:
5/30/2008
Business Started:
10/1/2003
Business Started Locally:
5/10/2008
Business Incorporated:
9/1/2003
Type of Entity:
Corporation
Business Management:
Mr. Larry Tittle, General Manager
Ms. Bailey Moneyhun, Office Manager

Additional Contact Information

Principal Contacts
Mr. Larry Tittle, General Manager
Customer Contacts
Mr. Larry Tittle, General Manager
Ms. Bailey Moneyhun, Office Manager
Fax numbers
Primary Fax: (423) 952-0057
Additional Phone Numbers
Other Phone: (423) 680-7483

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.