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Find a Location

Alpha Roofing & Home Improvement, LLC has 1 locations, listed below.

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    Business ProfileforAlpha Roofing & Home Improvement, LLC

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    112 S Liberty St STE 224, Jackson, TN 38301-6366
    BBB File Opened:
    7/27/2020
    Years in Business:
    4
    Business Started:
    2/21/2020
    Business Incorporated:
    2/21/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Garrett Fowler, Owner
    Contact Information

    Principal

    • Mr. Garrett Fowler, Owner

    Customer Contact

    • Mr. Garrett Fowler, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This company was hired to create a cover for patio area. They started quickly and finished quickly. However the roof has leaked constantly. I have made several attempts to have the owner fix this issue but it has not been done yet.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    D

    1 star

    12/21/2021

    STAY AWAY HORRIBLE COMPANY!!! HIRED AND FIRED!!! signed contract 9/2 promised by sales rep 6-8 weeks til they start. tried to reach sales rep for a week to tall about more work we wanted done in improvements he had quit and we were never told for a flipping week!! in Oct we had 2 people ahead of us then Nov we still had 2 people ahead of us. we kept getting different excuses for why they are behind and said they were starting on the 1st person Nov and by Dec there were still 2 people ahead of us. like they had not done any work! when I called I was given a weather excuse but it's been warm/nice out and has only rained twice since I previously talked to them. now its weather people are sick and they are waiting on our color to come in stock. they do NOT keep you informed you have to keep calling them they will NOT keep to their time table and it's never their fault. 6-8 weeks was a lie and when we finally got an exact date I wasnt told they wouldnt be able to do that either until 2 days before hand and it was only because I called to go ahead and cancel the contract!! then they say they are still entitled to cancelation money when they breached the contact before I ever. did!! I will NEVER recommend this poorly managed company to ANYBODY stay away like they are the plague unless you wanna get ripped off and told a bunch of lies and be told you have to pay for a service that was NEVER provided!! I have been told by others who have used this company they arent worth the trouble and I agree 100% they now telling me that after 3 days you cant cancel so just stay away!!!

    Local BBB

    BBB of the Mid-South

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