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Find a Location

Safe Dry of Chattanooga has 1 locations, listed below.

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    Business ProfileforSafe Dry of Chattanooga

    Carpet and Rug Cleaners

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7226 Sims Rd, Harrison, TN 37341-7942
    BBB File Opened:
    1/11/2017
    Years in Business:
    7
    Business Started:
    10/15/2016
    Business Started Locally:
    10/15/2016
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Safe-Dry Chattanooga
    Business Management
    • Mr. Vernon Jernigan, Owner
    Contact Information

    Principal

    • Mr. Vernon Jernigan, Owner

    Customer Contact

    • Mr. Vernon Jernigan, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    On 1/31 I paid $280 to have bedrooms and living in this house cleaned. I only agreed to allow them to clean the living room(which was a charge of $120) because the technician stated there was a 100% Satisfaction Guarantee (I didn't believe they would be able to clean or rejuvenate the carpet in this room because it was very worn and I had planned on replacing it- but since the technician stated that they stand by their Satisfaction Guarantee there was no risk if the cleaning didn't make a marked improvement) ; as I expected the area looks no better I have sent several emails through the company website but they have gone unanswered Since the Satisfaction Guarantee is presented several times on the company website, it is legally binding and I would like the $120 refund processed as soon as possible.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stacey T

    1 star

    01/17/2023

    This place is HORRIBLE!! I have contacted them several times and no one has reached back out. They was at my house 11 min and didn’t even clean the whole room. The room is a 12x12 and they charged me $85 to clean it with a buffer and wasn’t in the room 5 min. This place is a joke and no manager has reached back out.

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