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Business Profile

Collections Agencies

Automated Collection Services, Inc.

About

Important information

  • Additional Info:
    BBB met with the management of Automated Collection Services, Inc.as a means to assist them with educating consumers and debtors on responding to debt collection attempts. BBB and Automated Collection Services, Inc. wants consumers to understand their rights under the Fair Debt Collection Practices Act.

    For Consumers who believe they don't owe the debt: contact the creditor in writing and send a copy to the debt collection agency with a letter telling them not to contact you.

    For Consumers who owe the debt: If you do owe the money or part of it, contact the creditor to arrange for payment.

    For more information regarding the Fair Debt Collection Practices Act, click here: http://business.ftc.gov/documents/fair-debt-collection-practices-act
    Credit Card, Debit Card, ACH, Check
  • Customer Complaint:
    The business indicated they would like to speak with consumers before complaints are filed with BBB. Consumers are asked to contact prior to filing a complaint with BBB: Eric Burgos, Administrative Services Supervisor at 877-483-5751. It is not a requirement to contact a business prior to filing a complaint with BBB.

About This Business

ACSI: Automated Collections Services, Inc. provides debt collection services, including third-party bad debt collections and custom portfolio strategies. The company assists clients with omni-channel approaches, compliance with state and federal laws, and credit reporting to major bureaus. Services also include dispute resolutions and dedicated client liaison support.

BBB Accredited Since: 7/18/1996

Years in Business: 38

Products and Services

This company offers debt collection and check verification services.

Business Details

BBB File Opened:
7/6/1990
Business Started:
6/27/1988
Business Incorporated:
6/8/1988
Type of Entity:
Corporation
Alternate Names:
ACSI
Business Management:
Mr. Eric Burgos, Director of Compliance

Additional Contact Information

Principal Contacts
Mr. Eric Burgos, Director of Compliance
Customer Contacts
Mr. Richard Blair, President
Mr. Robert Duffy, CEO
Mr. Eric Burgos, Director of Compliance
Ms. Brandie Parrish, Compliance Analyst
Additional Phone Numbers
Other Phone: (615) 361-8809
Other Phone: (800) 445-1736
Other Phone: (615) 690-1811
Social Media
Facebook
LinkedIn

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Latest Reviews

  • Heler C

    "We did very well with REMOVED, he was clear and objective and we even deserved some advice. We got into this due to lack of information, but thanks to his help, everything was ready and it was a clear and simple process." ... Read full review

  • William C

    "They sent me a text message and I never gave them permission to text me. So I called and gave them my information." ... Read full review

View all Reviews

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