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Find a Location

Dr. Gil Center for Back, Neck, and Chronic Pain Relief has 1 locations, listed below.

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    Business ProfileforDr. Gil Center for Back, Neck, and Chronic Pain Relief

    Chiropractors D.C.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    According to information supplied by the company,
    it offers Chiropractic Care, Spinal decompression
    therapy, Class IV Laser.

    Business Details

    Location of This Business
    209 S Royal Oaks Blvd Ste 222, Franklin, TN 37064-1311
    BBB File Opened:
    10/28/1996
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Alternate Business Name
    • Back Pain Chiropractic
    • Dr. Gil Kentof
    Business Management
    • Dr. Gil Kentof, Owner
    Contact Information

    Principal

    • Dr. Gil Kentof, Owner

    Customer Contact

    • Dr. Gil Kentof, Owner
    Additional Contact Information

    Fax Numbers

    • (615) 794-0986
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    4/9/2021 i went to Dr. Gil Center due to major pain in my tail bone. i went for MRI and did xrays per them Dr. Gil center told me they could fix me. it was very expensive to pay $250 or more 3 x a week. so they set it up on payment plan for $8900.00. I continued to go until 9/21 when my vehicle was totaled. The problem is i'm not one bit better today than i was before going. they did not listen to my complaint, they kept saying it was my lower back. i told them over and over it was my tail bone. so i sign the documents and received treatment for nothing. i don't mind paying but i know they didn't listen to me because during treatment i ask when i would start having relief, and they said you dont i said no. they said you mean it hurts there, i said yes, so i truly believe they just wanted the money. i just want the remainder of the balance adjusted. Dr. Wendy said she would adjust $1600 i believe it is for visits that i didn't attend since the wreck, but i have not seen that either.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Holly H

    1 star

    11/30/2021

    The so called DR Scammed my elderly mother out of thousands, he had offered her a shot and convinced her somehow that her knee pain will be magically gone. needless to say, the area of the shot got swollen it seemed that the solution that he gave her formed into a shape of a rock on her knee, which made her pain worse. To her claims he simp;y told her that her body condition just was no good. and none of his fault, which is completely untrue. I suspect this DR injecting people with unknown material charging them thousands and when their condition worsens he kicks them away from his clinic. I'm planning to pursue legal action against this scammer, and make sure his license and practice are thoroughly investigated.

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