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About

About This Business

Rusty Wallace Ford provides new and used Ford vehicles, including hybrids, electric models, trucks, vans, SUVs, and cars. The company assists clients with vehicle sales, financing options, trade-in evaluations, and maintenance services through their service center and parts department.

BBB Accredited Since: 1/21/2011

Years in Business: 32

Products and Services

2023 Ford Bronco, 2023 Ford Bronco Sport, 2023 Ford Edge, 2023 Ford Escape, 2023 Ford Expedition, 2023 Ford F-150, 2023 Ford Maverick, 2023 Ford Ranger, 2023 Ford Super Duty, 2024 Mustang, 2025 Ford Escape Hybrids, 2025 Ford Explorer, Bronco, Bronco Sport, Chassis Cab, Edge, Escape, Escape Hybrid, Escape Plug-In Hybrid, E-Series Cutaway, E-Series Stripped Chassis, E-Transit, Expedition, Explorer, Explorer Hybrid, F-150, F-150 Lightning, F-650/F-750, Maverick, Mustang, Mustang Mach-E, Ranger, Super Duty, Transit, Transit CC-CA, Transit Connect

Business Details

BBB File Opened:
12/1/2008
Business Started:
1/1/1994
Business Started Locally:
12/1/2010
Type of Entity:
Corporation
Business Management:
Mr. Robert Wolford, General Manager

Additional Contact Information

Principal Contacts
Mr. Robert Wolford, General Manager
Customer Contacts
Mr. Greg VonCannon, Owner/Manager
Mr. Robert Wolford, General Manager
Mr. Daniel Williams, Managing Officer
Fax numbers
Primary Fax: (423) 623-6995
Additional Phone Numbers
Other Phone: (865) 252-7756
Other Phone: (865) 252-7757
Other Phone: (865) 252-7759
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook
Instagram

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 3764 for this business, issued by Tennessee Motor Vehicle Commission

Tennessee Motor Vehicle Commission

500 James Roberts Parkway

Nashville TN 37243

Additional Information

Other Resources
Tennessee Motor Vehicle Commission
500 James Roberts Parkway
Nashville TN 37243
Phone Number: (615) 741-2711
http://verify.tn.gov
[email protected]

Latest Reviews

  • Rimmer f

    "I was in there for an oil change and they informed me I needed rear brakes. When they asked the mechanic if he could replace the rear brakes today I figured I would get the same response I have got in the past at other shops sayin that he does not have time today and from two of the mechanics I did." ... Read full review

  • Craig C

    "It appears the Dealer never responded to the one complaint from Ed H., so not a good sign."

  • Ed H

    "Last year i had a recall on my truck, i took it in and they said they could fix the first issue per Ford and then if the issue came back that the recall would let them fix it right then, Well the issue came back and i called them and scheduled an appointment to fix the recall, the next day they called me and wanted over $4000 to fix what was supposed to be on the recall, The lady on the phone was very rude and didnt not want to hear the whole story even after i told her i had the truck there last year, She said did you have your truck here before, So i know she was not listening to me, She then went and looked it up and said there are no recalls on your truck, i said there were, to which she replied well its out of date. I said do not do anything to the truck im coming to get it, to which she snapped back you owe us $150 plus tax for diagnostics." ... Read full review

View all Reviews

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