Business ProfileforLanders North

69 days ago, began the worst vehicle repair experience of my life for a 2019 Expedition thanks to Landers **** North service department. - Initial service appt on July 8 where I was informed that my vehicle needed 2 VPC phasers replaced. As this was causing my vehicle to display a low engine oil pressure light. An approximate 2 day repair. - Week of July 18, I called to check on my vehicle status and was informed that someone working on my car had broken off a bolt and traveled into the turbo. Now requiring replacement of turbo.3. When mounting new turbo, s**** was stripped and was unable to be retrieved. Requiring new turbo #2 to be ordered week of Aug 1st. Aug 4th, my first call to **** customer experience with an emailed survey as the only follow up.4. Week of Aug 8th, after mounting new turbo oil was noted to be leaking from my engine with an unknown etiology. Was told a specialist from **** had to be flown in to work on the case.5. Aug 12th I was told my vehicle required a new motor.6. Aug 24th, when new motor was being installed. It was dropped and subsequently broke a technicians foot. This was the second time I called the **** customer experience line, no follow up received.7. I called on Aug 29 and was told that motor was installed, but now the torque converter also needed replacing.8. Called Sept 2nd and was told the torque converter was ordered but not yet received. My third call to **** customer experience for an update of case without even a report of it going past my initial call and complaint recorded. 9. I called Sept 7, and was told new torque converter was installed and new motor was being installed.. again. To be continued?