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          Absolute Storage Management, Inc. has 1 locations, listed below.

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            Business ProfileforAbsolute Storage Management, Inc.

            Storage Units
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/1/2018

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            11/13/2008
            Years in Business:
            21
            Business Started:
            5/31/2002
            Business Incorporated:
            5/31/2002
            Accredited Since:
            12/1/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Collierville Marketplace Self Storage, LLC
            • Market Place Self Storage
            • Midtown Vault Self Storage
            • Absolute Management Storage Lockrs
            Business Management
            • Ms. Grace Totty, Director of Marketing
            Contact Information

            Principal

            • Ms. Grace Totty, Director of Marketing

            Customer Contact

            • Ms. Grace Totty, Director of Marketing
            Additional Contact Information

            Fax Numbers

            • (866) 521-1566
              Primary Fax

            Industry Tip

            BBB Tip: Renting a storage unit

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/07/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            11/6/23 While accessing the storage unit I rent from this business today I was confronted by an employee named ****** and forced to move 3 bags that I had sitting outside my van. She said I couldn't block the way through the isle. No one had tried to access another storage unit on that isle for me to block their ability to pass by me. The bags were very heavy and on top of other items that I was removing from that side of my van. I am disabled and she insisted I move them although I was returning them to my van. I had to move them to the otherwise and then back around the van to put them back inside it. At first I didn't know she worked there so I asked did she need access to the unit my bags were in front of and she said no but she couldn't drive past me. The isle is accessible from both ends. I asked her couldn't she just back out. She raised her voice and said I had to move the 3 bags period. So I moved them...and then finished putting my items in my unit and had to carry the 3 heavy bags back around to put back inside my van. She not only was rude and inconsiderate, she went out of her way to make me move the bags, that were not hindering anyone. She violated ADA ***** III. There has also been a previous incident that happened were they discussed my account status/billing with a family member, and I'm the only authorized person to be discussing my personal business with.
            Read More

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brittany B

            05/30/2023

            Do NOT walk but run from working for this company they have a we care persona but does NOT care for the employees or the integrity of the company! My manager terminated me for filing a complaint on her to hr! Then lies and say it was my attendance which I wasn't wrote up for nevertheless a conversation had! It was total retaliation and the *** doesn't care as long as he collects his money from the raggedy properties they manage! I wouldn't advise my dog to work for them they are racist and will treat you as trash as soon as you have a problem!

            Local BBB

            BBB of the Mid-South

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