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Find a Location

Harris Monument Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Harris Monument Company

      149 W Spring St Cookeville, TN 38501-3241

    • Harris Monument Company

      540 Buffalo Valley Rd Cookeville, TN 38501-3143

    Business ProfileforHarris Monument Company

    Monuments
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers marble and granite monuments. According to information supplied by the company, it offers the sale of monuments.

    Business Details

    This is a multi-location business.

    Find a Location

    Harris Monument Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Harris Monument Company

        149 W Spring St Cookeville, TN 38501-3241

      • Harris Monument Company

        540 Buffalo Valley Rd Cookeville, TN 38501-3143

      Location of This Business
      149 W Spring St, Cookeville, TN 38501-3241
      BBB File Opened:
      2/28/2001
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Started Locally:
      1/1/1994
      Date of New Ownership:
      1/1/1992
      Alternate Business Name
      • Harris Monuments
      Business Management
      • Mr. Lloyd Harris, Owner
      Contact Information

      Principal

      • Mr. Lloyd Harris, Owner

      Customer Contact

      • Mr. Lloyd Harris, Owner
      • Mrs. Gail Harris, Co-Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/16/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I went to buy a tombstone for my mother and father. I had told the woman at Harris Monument that I had a picture of what my two brothers and I wanted but it was not exactly it. I could not find exactly what we needed. I told her that there was no vase in the photo where we would like one and that the base of the stone was a gray color where we wanted ours all black. I also told her that the top was rounded in the picture but we needed ours flat. Most of the time that I was in the office, she was on other calls and rushing me through the process. She misspelled the name on the stone and also mixed up my address. She told me before I left that I would be mailed a proof before they did anything. She also told me it would be months before we could ever get it and that was fine with me. I paid $2,304.75 A few months later I called to see what was going on because upon looking at my receipt I noticed she wrote my address wrong. She ordered the wrong shape of the stone and is refusing refund.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katy S

      1 star

      02/27/2024

      I would rate this no stars if I could and would even put negative stars if that was an option. My Father passed away August 16, 2023. We could not purchase a stone from the Funeral Home due to them advising they were “unable to get them at the time”. So my Sister and I went to Harris Monuments in Cookeville, TN in August of 2023. They advised it would be so many weeks before they could place the rock so we stated it will be around Christmas. The man stated no it will be before Christmas. We expected first of December. November 4th we received a picture from Family of the stone in place. Well today that rock lies on the ground and Harris Monuments claim it’s not their fault but for $250 they will fix it. We moved the stone off the top of my Dads grave and can freely move the base too but yet it’s not their problem. Do yourself and your loved ones a favor and AVOID THIS COMPANY AT ALL COST!!!!

      Local BBB

      BBB of Middle Tennessee

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