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Find a Location

Grant and Co. has 1 locations, listed below.

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    Business ProfileforGrant and Co.

    Home Builders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    177 Crescent Dr, Collierville, TN 38017-3373
    BBB File Opened:
    3/17/2011
    Alternate Business Name
    • Keith & David Grant Homes LLC
    Contact Information

    Principal

    • Keith Grant

    Customer Contact

    • Keith Grant
    Additional Contact Information

    Fax Numbers

    • (901) 854-0526
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/20/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    March 30, 2022.Grant Homes built our home and we closed in December 2021 the week of Christmas, and they didn't finish putting our cabnits in until July and they aren't finished yet because they put a hole in the one upstairs. It took them 4 months to come hookup the dish washer and the painting in the closet isn't done, because they didn't think that we would check. In March rain can into our office because the flashing wasn't right and it damaged our desk we just bought. Grant Homes came out and asked for a invoice, which we provided and stated that they would pay because the flashing wasn't complete and the fault was on them. But David Grant and a guy named ***** stated that they wasn't gonna pay the $758.98. They said " we gonna give you $400.00", and "That's It". David Grant stated " we ain't responsible for nothing in your house" and hung up the phone.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katie P

    1 star

    10/26/2021

    This builder should be labeled for predatory selling. The company lists home that are far beyond value and don't match a single comp on the market. They have one of the most deceiving buyers contracts that any lawyer, relator, or real estate commission has ever seen. With large down payment requirements to even sign the contract, ranging anywhere from $5,000-10,000, all of which they name a "deposit." Accompanied by an additional $100.00 in "earnest money." When your appraisal comes back $70,000 low and the builder refuses to lower the price and will not refund your deposit as it is "non refundable" (this verbiage is not in the contract). It's no wonder these people could make money without ever selling a home. I'm sure once upon a time this company had a moral compass but they are a consumers worst nightmare and have made quite the reputation for themselves in the surrounding areas. Every single person that we worked with from Donna H**** to Martha F****** have schemed to have us believe we needed some special appraiser to hit there outrageous number. Approaching the situation man to man with Richard G**** and getting absolutely no response. Complete scam. The plot thickens, not only did this home appraise astronomically low it also had a defect that was covered by one of their advertisement awnings and then was revealed during the appraisal. It was deemed serious enough that a condition was placed in the appraisal that solicited a third parties evaluation as it could be as serious as a structural issue. This alone voided the contract completely as it was a non disclosed defect. These people stole thousands of dollars from a young couple just starting out with a child on the way and cost us thousands more that left us without a home after this deal fell through. No remorse, not even a simple email in return. Avoid this builder if you want to do business with fair, honest people who won't steal your money.

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