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            Business ProfileRonca Auto Group, LLC

            Used Car Dealers

            Contact Information

            120 Brent Dr SW

            Cleveland, TN 37311-7379

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            120 Brent Dr SW, Cleveland, TN 37311-7379
            BBB File Opened:
            7/6/2017
            Business Management
            • Mr. Joseph Ronca, Owner
            Contact Information

            Principal

            • Mr. Joseph Ronca, Owner

            Customer Contact

            • Mr. Joseph Ronca, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/28/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I paid $11,200 for a 2001 Jeep Wrangler with 150,000 miles on it. I did test drive the vehicle and noticed a new small things (shocks, brake lights, headlights) were likely going to need replacing, and accepted that as my responsibility in the purchase of the car. Otherwise, they indicated the mechanical inspection was “excellent.” I took it to be inspected and the entire frame is rusted (not just aesthetic damage) and there are holes under the body of the keep. It has been deemed unsafe and inoperable until this is fixed-at a price tag of $15-20k. I called the dealership and they had zero remorse or intention of rectifying the situation. They kept repeating it was a “used car with a clean title.” It was evident to me this was not their first phone call like this. I then saw online that they have very similar complaints about multiple vehicles people have purchased. They should be refunding and accepting a return on the vehicle (purchased less than two weeks ago) and should not be allowed to do this to people in the future.
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Johnathan S

            04/26/2022

            I bought an h3 hummer from this man.it was ok when I bought it.I did have to fix a few things I understand that it was 8 grand but still.i had this car for about four months and the motor locks up shortly after i get the motor done the transmission has to be rebuilt.this car also has rust under the carriage and have had issues with fixing that and suspension as well very dishonest guy will not talk to me so I am leaving my reviews.this guy sells lemons I wouldn't buy a dead dog from this man if he pulled out a gun and shot it in front of me he tries to act like he's a good christian man and even prayed over my car boy that was a joke but I would stay away from here go somewhere else.
            Read 1 More Customer Review

            Local BBB

            BBB of Southeast Tennessee & Northwest Georgia

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