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Find a Location

Home Medical Products has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Home Medical Products

      951 Professional Park Dr Clarksville, TN 37040-5137

    • Home Medical Products

      2002 S Main St Columbia, TN 38401-4456

    • Home Medical Products

      760 Highway 46 S Dickson, TN 37055-2556

    • Home Medical Products

      3325 Aspen Grove Dr Ste 104 Franklin, TN 37067-2905

    • Home Medical Products

      1508 Carl Adams Dr STE 101 Murfreesboro, TN 37129-4375

    Business ProfileforHome Medical Products

    Medical Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Home Medical Products has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Home Medical Products

        951 Professional Park Dr Clarksville, TN 37040-5137

      • Home Medical Products

        2002 S Main St Columbia, TN 38401-4456

      • Home Medical Products

        760 Highway 46 S Dickson, TN 37055-2556

      • Home Medical Products

        3325 Aspen Grove Dr Ste 104 Franklin, TN 37067-2905

      • Home Medical Products

        1508 Carl Adams Dr STE 101 Murfreesboro, TN 37129-4375

      Location of This Business
      951 Professional Park Dr, Clarksville, TN 37040-5137
      BBB File Opened:
      1/31/2011
      Years in Business:
      16
      Business Started:
      1/1/2008
      Business Management
      • Ms. Whitney, Hyde, Office Manager
      Contact Information

      Principal

      • Ms. Whitney, Hyde, Office Manager

      Customer Contact

      • Ms. Whitney, Hyde, Office Manager
      • Ms. Nikki Carroll, Regional Manager

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/13/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Ive been a customer for sometime now. ******************** will attempt to call, leave voicemail, and email when advising of a medical supply re-order. Which I agree is standard practice. However, after multiple request with responding to the phone calls *** asked repeatedly fo only email over the course of a year. If I feel I need more supplies I will response to their email prompt. Its fallen on deaf ears repeatedly. The last attempt ended in one of their employees hanging up on me when simply asked to be removed from their call list without any emotion in the conversation. After words I tried to go to the website and find a place to file a complaint or an email I could use to let them know about my experience. Such an email was very difficult to find so I contacted ****************** in 11/3/24. There was no response. This communication tactic is aggressive at this point when they do not respect how you prefer to communicate nor have a clear path to file a complaint or seek resolution.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laverne M

      1 star

      08/22/2023

      This is the worst experience I have ever had with a business. My husband is under home health care and we had been trying to get a hospital bed from them since the last of May. In August, 2023 I contacted them by repeatedly calling (they do not return calls) and eventually found out what they needed, I went by the business personally, collected the form, had it signed and returned it to them. Then had to call them again to see what was the status. They told me we would get a bed on Monday of the following week and we did NOT. Then they said they had tried to contact me (which they had not). I never got the bed and ended up having to buy one. What a pitiful excuse for a medical equipment supplier!

      Home Medical Products Response

      08/24/2023

      I am very sorry to hear about your experience. If you would like to email me directly ******************* I will be glad to listen and take care of this issue. Thanks Nikki C****** Regional Manager Middle TN HMP

      Local BBB

      BBB of Middle Tennessee

      BBB Reports On

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