Additional Information for GeckoTech Solutions

GeckoCore

IT  Success  Manager

Crucial liaison to facilitate client satisfaction by aligning IT solutions with business objectives.

Proactive Maintenance

Minimize downtime and increase staff performance with 24/7 remote monitoring.

Complete Network Documentation

Full access to your comprehensive network documentation.

Asset  Management

Streamline IT spend tracking and enhance efficiency by optimizing technology assets.

Next Generation Antivirus

Antivirus software designed to maintain optimal computer performance.

Proactive Software Updates

Ensures robust security, performance or compatibility by automatically updating software and operating systems.

Security & Group Policy Management

Review, recommend and, ensure best practices within your existing environments.

GeckoDesk

Local Helpdesk

Our entire team of Helpdesk engineers operates locally within the United States.

Unlimited Support

Gain peace of mind with unlimited support, ensuring prompt assistance and expert guidance whenever you need it most..

Fast Response Times

Every HelpDesk inquiry is addressed within a maximum of three business hours.

Easy Support

Open a ticket by phone, email, company portal, or desktop application.

All calls are answered live

Our dedicated team ensures that every call is promptly answered by a live representative, 24/7.

Dedicated Support Team

Your committed support team possesses expertise tailored to your environment and industry.

No Hidden Fees

Our GeckoDesk service offers limitless support, ensuring no additional charges for required on-site visits or escalations.

GeckoCyber

Endpoint Detection and Response (EDR)

Upgrade your antivirus to proactively identify, detect, respond to, and isolate suspicious files, before they can hurt your business.

Simulated Phishing

Strengthen employees’ understanding of cybersecurity risks, mitigating the chances of succumbing to phishing attacks.

Advanced Email Spam Filtering

Automated email security with AI technology. End User Feedback, and personal SPAM filters.

Email Threat Protection

Proactively scan for Malware, phishing, and BEC attacks in Microsoft 365 or Google Workspace.

Online Cybersecurity Training

Make cybersecurity fun while creating human firewalls with fun educational tools.

Dark Web Monitoring

Continuously scanning the dark web for compromised information, helping to prevent identity theft and cyber attacks before they occur.

Managed Detection and Response (MDR)

Effectively detect cyber threats from beyond the endpoint.

Security Operation Center (SOC)

Centralized command hub equipped to swiftly detect, analyze, and respond to cyber threats 24/7.

GeckoProtect

Hybrid Backup Solution

Combine local and cloud-based solutions, ensuring data redundancy and accessibility.

Infinite Cloud Retention

Maintain an infinite duration of backups ready for recovery in the Cloud.

Ransomware Detection

Backup device instantly recognizes and alerts of potential ransomware attacks.

Business Continuity

Instant virtualization of any backed up device from the Cloud.

Multiple restore options

Supports local bare metal restores, instant file based restores, image exports and more.

Automated Verification

Daily backup integrity and virtual boot screenshot verification.

SaaS Protection

Backup of Microsoft 365 or Google Workspace email accounts, calendars, contacts, and collaboration spaces.

GeckoCommand

Review all Service Requests

Provide real-time reviews and feedback on all your service requests.

Asset Management

Review and audit all managed assets, specifications, serial numbers, and warranty information.

lnstant Access to Key lnformation

Examine all managed computers, alerts, service requests, financial information and more.

Complimentary

GeckoCommand is part of every plan we offer, without any additional cost.