Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Queen City Women's Health has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforQueen City Women's Health

    Health Care
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/22/2024

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Women's Health Center, OB/GYN

    Business Details

    Location of This Business
    751 Chesapeake Ln Ste 101, Clarksville, TN 37040-5263
    BBB File Opened:
    7/25/2023
    Years in Business:
    2
    Business Started:
    9/1/2021
    Accredited Since:
    3/22/2024
    Type of Entity:
    Partnership
    Alternate Business Name
    • Queen City Women's Health PC
    Business Management
    • Ms. Deanna Shepard, Practice Administrator
    • Dr. Tracy Austin Coffey, Owner
    Contact Information

    Principal

    • Ms. Deanna Shepard, Practice Administrator

    Customer Contact

    • Ms. Deanna Shepard, Practice Administrator
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I put a ****** review about Queen City & after this was billed false no show charges.I received a termination letter from them 2 days after my appointment, in which it states Im a consistent no show for the dates I wrote my review about on ******. I was there in front of the building & went in & have a dash cam to prove it. I also have my phone bill to show & proof I was on the phone w/them when I had my *************** turned me away while I was in front of their building. I also have a very clear image of me going into the building on the last date when I specifically stated I will be going somewhere else thats more professional. I also requested my medical records to give to another provider because I never planned to return to them after they again asked me if I wanted to reschedule. They charged me $50 a piece for 2 no shows when I have very clear proof I was there. My medical records were printed & handed to me the same time as my supposedly no show. If I didnt show up for my appointment then how was it that I got my medical records the same time as my appointment? Also, w/the first supposed no show how was it that the front desk was on the phone w/me & rescheduled my appointment? I will *** because this is highly illegal w/false billing charges. I will not be paying for any no shows when I called & was on the phone w/someone & also parked in front of the building, nor will I be paying for a no show when I walked in tried to be seen & once again turned away. They are doing this since I gave them a 1 star review the same day as my appointment was supposed to be & told them I was terminating my relationship with them not the other way around. They have over 30 1 star reviews. Even the 4 star reviews complain about the communication. Queen City Womens Health has so many bad reviews w/the rest of the staff youd think theyd make a ************* the ones not communicating w/customers & not doing their jobs instead of lying to being false charges.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Middle Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.