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Find a Location

Raymond Repair has 1 locations, listed below.

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    Business ProfileforRaymond Repair

    Appliance Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    548 tranbarger road, Church hill, TN 37642
    BBB File Opened:
    8/1/2019

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On June 6, 2023, the owner of Raymond Repair of Church Hill Tenn., ************************* ************* came to our home to repair a dishwasher. He said he needed to order a water pump to make the repair, and the cost would need to be paid up front because he had to pay when the pump was ordered. We paid him $293 to cover the cost and the included fee for the service call. He said he would call when the pump came in and come back to install it. We explained at the time of the visit that we had 13 house guests coming on July 1 and urgently needed the repair. He assured us he would have the part in a few days, no problem. We have called, texted and emailed repeatedly and gotten no answer. We have since learned that previously, he had a repair service in the Norton/Wise, Va. area, but we can find no record of a business license in either town or in Wise County, Va. We need help! We want him to contact us and come fix the dishwasher or give our money back so that we can get another repair service to come and fix our problem.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Druesilla L

    1 star

    02/23/2024

    We bought a GE Range from Lowe’s the last of November 2022. It tore up in August and was still under warranty. Raymond Repair came in September and said it was the control panel. They have scheduled 4 dates to come and repair one of which was Tuesday of this week. They still haven’t shown back up to fix the range. We hated to have someone else look at it as it would cancel the warranty so we have a new stove that does not work and unreliable people that do not do their job. Raymond Repair is there a less than zero. 000000

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