Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

Northshore Auto Gallery

Headquarters

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrandon A

    Date: 03/22/2025

    1 star
    What an exhausting experience. Purchased a Navigator cash for $33k from Northshore. Sent a transport to pick it up when they said it was ready, then had to cancel the transport because it was still in their shop.
    Vehicle shows up with grease ALL in the interior.
    Take the title to get it registered, apparently stamped the title with (2) different companies. Now had to send the title back and can't get it registered.
    Go to get the vehicle checked out by a Ford Dealership, over $8K worth of repairs needed. Disgusted by all of this.

    Northshore Auto Gallery

    Date: 03/27/2025

    Brandon I am so sorry for this experience. As you can see we don’t have this type of feedback. We are going to get this figured out and get this figured out!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.