About
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
- Additional Info:BBB received the first information from consumers regarding free merchandise and only need to pay delivery charges in April 2023. Consumers state that the company advertises free cat trees on social media websites. The address listed on the website appears to be a warehouse. The telephone number listed on the website is not in service. Consumers reported that they are not able to contact the company after paying the delivery fee.
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Know the advertiser: Some of the best deals are only available online but be careful. It's easy for a fake site to mimic a famous retailer's website, so make sure you are shopping with a reputable site. Check out retailers at BBB.org before you shop.
Check the company's contact information: If the site is missing contact information, that is a red flag, but it's also essential to confirm that the address provided is accurate. Before placing an order, use sites like Google Maps to see if the address exists or what is located there.
Shop with a credit card: In case of a fraudulent transaction, a credit card provides additional protections; it's easier to dispute charges that you didn't approve. Being asked to pay for a product by wire transfer or alternative methods are red flags. Wire transfers and payments by gift cards make the recipient of the funds untraceable, making it extremely unlikely that somebody can track the recipient down.
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Be a savvy shopper: When shopping online, be sure to take your time, and read the fine print before submitting your order. Look for the return policy; although many online orders are returnable for a full refund, others have restocking fees. In addition, some items are not returnable; know before you buy.
Protect personal information: Read a site's privacy policy and understand what personal data is requested and how somebody will use it. If a site doesn't have a privacy policy, that's a big red flag that may be a scam.
Think before your click: Be especially cautious about email solicitations and online ads on social media sites. Many sketchy retailers advertise great deals or trendy clothing that don't measure up to the promotional hype.
Beware of too-good-to-be-true deals: Offers on websites and in unsolicited emails may offer free or meager prices on hard-to-find items. There may be hidden costs, or your purchase may sign you up for a monthly subscription charge. Look for and read the fine print.
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