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Find a Location

Nissan of Chattanooga East has 1 locations, listed below.

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    Business ProfileforNissan of Chattanooga East

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers sales and service for new and used vehicles.

    Business Details

    Location of This Business
    2121 Chapman Rd, Chattanooga, TN 37421-1647
    BBB File Opened:
    1/1/1965
    Years in Business:
    28
    Business Started:
    11/1/1995
    Business Started Locally:
    11/1/1995
    Business Incorporated:
    8/13/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 767923 for this business, issued by Secretary of State/TN

    These agencies may include:

    Secretary of State/TN

    312 8th Avenue North 6th Floor, Snodgrass Tower

    Nashville TN 37243

    (615) 741-2286

    BBB records show a license number of 19005 for this business, issued by Department of Commerce & Insurance/TN

    These agencies may include:

    Department of Commerce & Insurance/TN

    500 James Robertson Parkway, Davy Crockett Parkway

    Nashville TN 37243

    (615) 741-2241

    https://www.tennessee.gov/commerce

    BBB records show a license number of 35094 for this business, issued by Department of Commerce & Insurance/TN

    These agencies may include:

    Department of Commerce & Insurance/TN

    500 James Robertson Parkway, Davy Crockett Parkway

    Nashville TN 37243

    (615) 741-2241

    https://www.tennessee.gov/commerce

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kevin Howsare, General Manager
    Contact Information

    Principal

    • Mr. Kevin Howsare, General Manager

    Customer Contact

    • Mr. Kevin Howsare, General Manager
    Additional Contact Information

    Fax Numbers

    • (423) 510-9844
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/23/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I bout a 2017 Nissan Nissian Sentra Nissmo on 9/27/2022 with the option to purchase a after factory warranty. I got my back time and paid 15k down I talked to the salesman several times to see if I could get it for 18k somehow a doc fee came up and I wanted it waived and I said I wanted to pay 18k out the door with no doc fee or anything straight out and he said ok and he went to the finance guy ***** several times to get me the price I wanted but we couldn't cone to a resolution on the 18k out the door so I said no thanks and he said well if u change your mind call me so I called **** back the sales guy and he answered and I said we could go with the 19k out the door I had 20k he said no just bring some of that and save some money so I said I will see you tomorrow morning he called and woke me up I went excited about getting a new to me car and I went and got a caishers ck for 15k so I went into the finance office with ***** ******* thinking I would be told the truth to excited to read the document on my own so I listened to him go over it and he really didn't go over the contract throughly he went over the finance paper and I didn't think about the price to be pd but anyway it was more than 19k after I reviewed it bc I had a issue with the warrant he sold he lied to me about 24 7 towing and it would be taken care of and it was really to come out of pocket to be reimbursed then I called him on it I talked to the gm and got nowhere finally got corporate and contacted ****** she never called I called ** * and they told me steps to take so I'm following them then I will turn it over to them the price was discussed with ****** in emails after I reviewed the contract I was lie to by finance and the gm the calls are recorded if u can get them and I have copies of the emails that was sent to ****** at corporate I want the overage back and tire rotation and oil changes for a year for my trouble he offered 3 of them and **** offered a gas card can you help please?
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Southeast Tennessee & Northwest Georgia

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