Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Insurance Companies

UNUM

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 321-3889Write a Review

About

Overview

Headquarters

UNUM

1 Fountain Sq Ste 1

Chattanooga, TN 37402-1303

Get Directions

Find a Location

UNUM has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    UNUM is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    Unum provides insurance products and employee benefit solutions, including disability, life, accident, critical illness, hospital, dental, vision, and pet coverage. The company assists clients with leave management, care solutions, and benefits administration through digital platforms and HR system integrations.

    BBB Accredited Since: 1/1/1960

    Years in Business: 139

    Products and Services

    Accident Insurance, Benefits Administration, Care Solutions, Critical Illness Insurance, Dental Insurance, Disability Insurance, Hospital Insurance, HR Integration, Leave Management, Life Insurance, Pet Insurance, Small Business Solutions, Vision Insurance

    Business Details

    Local BBB:
    BBB of Southeast Tennessee & Northwest Georgia
    BBB File Opened:
    1/1/1960
    Business Started:
    1/1/1887
    Business Started Locally:
    1/1/1887
    Alternate Names:
    Colonial Life
    Unum Group
    Starmount Life Insurance Company
    Business Management:
    Mr. Thomas A. H. White
    Mr. Richard McKenney, President/CEO
    Mr. Steven Zabel, CFO
    Mr. Michael Simonds, COO
    Breege Farrell, Chief Information Officer

    Additional Contact Information

    Principal Contacts
    Mr. Richard McKenney, President/CEO
    Customer Contacts
    Mr. Thomas A. H. White
    Ms. Wendy Gibson, Vice President
    Ms. Cathy Barrett
    Mr. Zary Hernandez Colon
    Mr. Richard McKenney, President/CEO
    Mr. Steven Zabel, CFO
    Mr. Michael Simonds, COO
    Breege Farrell, Chief Information Officer
    Fax numbers
    Primary Fax: (423) 386-2056
    Other Fax: (423) 294-2270
    Additional Phone Numbers
    Other Phone: (423) 294-1011
    Other Phone: (423) 294-2019
    Other Phone: (207) 575-7568
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 89437-Active for this business, issued by Department of Commerce & Insurance/TN

    Department of Commerce & Insurance/TN

    500 James Robertson Parkway, Davy Crockett Parkway

    Nashville TN 37243

    615-7412241Website

    Additional Information

    Other Resources
    Department of Insurance (TN)
    James K. Polk State Office Bldg
    Nashville TN 37219
    Phone Number: (800) 342-4029
    Business Categories
    Insurance Companies

    Latest Reviews

    • Giuseppe B

      "This is a terrible company. NO communication at all, lie about time frame for claim to be processed, Customer rep from the other side of the universe told me that I need to fill out an "authorization form" that doesn't exit, to basically authorize to company to proceed with the claim (makes no sense), form doesn't exist anywhere, not in the members portal or website." ... Read full review

    • Marian C

      "Where to begin? A phone tree that takes 5 minutes to navigate to where you might ask for human help, but blink and you start over." ... Read full review

    • Silas R

      "Denied my claim because they had inaccurate information in their system and never talked to my employer.Their phone system is unmanned." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.