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Business Profile

Transmission

Precision Transmission

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/12/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In January 2025 I took my 2001 3500 chevy to get transmission checkbecause a noise I was hearing. When took up there they test drove it. Said they could fix it. Schedule service that was 3 weeks out. When drop off told them if need put new transmission need it for travel and check rear main seal and fix if needed. When pick up truck the truck was still making noise.was told all them does it and was guaranteed to make my trip that is planed.also they said replaced rear main seal and showed me the old one . When pick up it wouldn't start cause the left key on and left starter wire off and oil light was on checked in parking lot and they had broke oil sending unit off. Then they rigged it up instead of fixing it. Went to make my trip didn't make it 50 miles and the truck main seal was pouring oil .had to get to gas station truck got hot and had to keep putting oil in to get it home. Now truck broke down not driveable.Had to rent a truck to go on my trip.

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