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Find a Location

Wolfchase Chrysler, Dodge, Jeep has 1 locations, listed below.

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    Business ProfileforWolfchase Chrysler, Dodge, Jeep

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1985

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers new & used vehicles.

    Business Details

    Location of This Business
    8170 US Highway 64, Bartlett, TN 38133-4192
    BBB File Opened:
    11/14/1985
    Years in Business:
    38
    Business Started:
    10/28/1985
    Accredited Since:
    12/1/1985
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Contact Information

    Customer Contact

    • Mr. Paul Kirk, General Manager
    • Mr. Adam Millington, Service Manager
    Additional Contact Information

    Fax Numbers

    • (901) 377-9671
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Every time I call they are always booked up for at least two weeks. They say they wont take appointments. You cannot get in to have your vehicle worked on. Its utterly ridiculous.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark C

    1 star

    10/07/2022

    Unproffesional, i simply was asking if a car was still available, and yet got two phone calls from dealers from this location with conflicting information. Caller #1 named ***** said the car was sold last night, and he appreciated me considering their business. Caller #2 within minutes of Caller #1 called and said "Yes, the ****** was still available, what time could he lock me in for an appointment?". I explained that i would just drop by, i hadnt planned on making an appointment. And he replied, "That's fine, if you want to wait for several hours." After hearing this i told him i changed my mind, and i would be looking elsewhere. My wife convinced me to get more info, because we still werent sure if it was available, and i have called and put on hold for so long i had no choice but to hang up, so i then used the form on the website and tried to "chat" with an obvious robot, that told me it would have to get a dealer to call me back. No one has called back in two days. The only thing i can think of is they tried to rope me into showing up for an appointment knowing the car was sold, so they could try to sell me something else, but i clearly was only interested in the ****** on the website, so they figured i was a waste of time. Also their website shows 2 different milages for the car. 1 at 20k+ miles and 1 at 74k+ miles. ***** to get that verified, but alas i must have Chrysler, Dodge, Jeep leprosy. I will not ever consider buying anything from them again.

    Local BBB

    BBB of the Mid-South

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