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About

About This Business

A. O. Smith provides water heating solutions, including gas and electric tank models, tankless units, and hybrid electric heat pump systems. The company assists clients with selecting appropriate water heaters through an online selector tool and offers replacement parts and accessories.

BBB Accredited Since: 1/15/1998

Years in Business: 151

Products and Services

This company manufactures and distributes residential and commercial water heaters.

Business Details

BBB File Opened:
10/12/1976
Business Started:
7/1/1874
Business Started Locally:
1/1/1946
Date of New Ownership:
12/31/2001
Business Incorporated:
2/4/1955
Type of Entity:
Corporation
Alternate Names:
A.O. Smith Water Products Company
State Industries
A. O. Smith Water Products
State Water Heaters
Reliance Water Heater Company
Reliance Water Heaters
Business Management:
Mr. Ajita Rajendra, President

Additional Contact Information

Customer Contacts
Mr. Ajita Rajendra, President
Mr. Charles Wright, Director of Communications
Mrs. Glenda Smith
Additional Phone Numbers
Other Phone: (800) 527-1953
Additional Email Addresses
Primary: Email this Business

Additional Information

Latest Reviews

  • Spencer J

    "Leaking T&P valve that could not be fixed after replacing all variables in the system. WOULD NOT replace water heater (it was 2 years old!" ... Read full review

  • Chantel N

    "Horrible customer service. My state water heater is leaking water from the bottom of the tank and they told me they don’t see a leak through video chat." ... Read full review

  • Andrea P

    "I purchased a hot water tank in 2018 from State Industries, a subsidiary of A. O." ... Read full review

View all Reviews

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