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Find a Location

Family Leisure of Nashville has 1 locations, listed below.

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    Business ProfileforFamily Leisure of Nashville

    Pool Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1990

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers the sale of swimming pools, hot tubs, pool tables, tanning beds, spas and other recreational equipment.

    Products & Services

    This company offers the sale of swimming pools, hot tubs, pool tables, tanning beds, spas and other recreational equipment.

    Business Details

    Location of This Business
    621 Muci Dr, Antioch, TN 37013-4897
    BBB File Opened:
    10/12/1989
    Years in Business:
    34
    Business Started:
    10/10/1989
    Business Incorporated:
    8/22/1989
    Accredited Since:
    1/1/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • MAB Distributing
    • Watson Pool
    • Watson's
    • Watson's of Nashville, Inc.
    • Watson's Pool
    • Watson's Spas & Hot Tubs
    • Watsons Pool
    • Watson's Family Leisure
    Business Management
    • Mr. Charles M. James, President
    Contact Information

    Principal

    • Mr. Charles M. James, President

    Customer Contact

    • Mr. Charles M. James, President
    • Mr. Scott Taylor, General Manager
    • Mr. KJ Benson, Store Manager

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We had an in ground pool installed in 2021. They installed the pool crooked and they had to fix the concrete because it was crooked. They installed the heater backwards and now the heater is leaking and they will not cover it.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris S

    1 star

    11/06/2023

    My wife and I ordered a hot tub from family Leisure. We saw one we liked but not crazy about color. Salesman showed us one in wherehouse of a different color. We liked the color but hot tub had previously been outside and had several inches of green nasty water and very dirty. We said we like the color and salesman assured us it would be cleaned up before delivery. Salesman said we will deliver it Friday after next. I called to confirm a couple days before and our idiot salesman never scheduled. So after a few more days, our hot tub shows up full of the same green slimy water that it had a couple of weeks prior. Parts were missing for our covers hydraulic lift. No problem ,we understand. They reschedule to bring needed parts... they were a no show. Called and they just never put it on the books again. Family Leisures customer service *****!

    Local BBB

    BBB of Middle Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

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