Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Discount Sew & Vac has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDiscount Sew & Vac

    Sewing Machine Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Discount Sew & Vac provides sales, service and repairs for sewing machines, vacuums, drones, and batteries.

    Business Details

    Location of This Business
    112 W Hudson St, Spearfish, SD 57783-2343
    BBB File Opened:
    11/3/2016
    Years in Business:
    53
    Business Started:
    12/29/1970
    Date of New Ownership:
    12/29/2007
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Discount Sew And Vac
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Shane E. Blakney, Owner
    • Richard M. Counts, Manager
    Contact Information

    Principal

    • Shane E. Blakney, Owner

    Customer Contact

    • Shane E. Blakney, Owner
    • Richard M. Counts, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    On 12/7/2023 **** from discount sew and vac took my Dyson vacuum stating that he could have it running like brand new. I trusted him, as I had taken previous vacuums to this business, but when ***** was in charge of repairs. On 12/13/2023 I got a message that it was ready to be picked up and that he had replaced a motor and several other things, the total charge being $149.95. I asked for a detailed bill to submit to Dyson as my machine was still under warranty. When I picked up the vacuum there was not a detailed bill, I realized this when I got home and also noticed some attachments were missing. I left a few messages for ****, and he stated he would have his guys bring the bill and attachments to me on 12/15/2023. When I used my machine a few days later, I discovered that it was still in poor running condition and did not even seem like any work was done to it. After several more voice messages and text messages, with no response, ***** brought the attachments to me on 12/20/2023. I spoke with him about the machine and he took a look at it and agreed that the work was not what he would expect or do himself if he was still running the repairs. I have left several messages for **** expressing my concerns and pleading for the detailed bill to send to Dyson. I have not received one call or message back addressing my concerns. I am very disappointed with the work and customer service regarding this matter, and would like a resolution. A simple phone call from **** could have made all the difference in the world. I would like a refund, or for the machine to be properly repaired.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.