Reviews

Review Details

• Review fromMark G.

  Date: 09/17/2025

  1 star
  Home Owners beware! Real Property Management makes claims of managing your asset but the one making money will be Real Property Management. RPM charges a significant fee to screen and manage your property but beware they will not. I was told a nice family was moving into my property but could not afford the deposit. I was told a bond was security and better than a cash deposit. Two adults were on a poorly written contract (copy and pasted from apartment contract) to be tenants. No mention of children. What I found were three families (6 adults and 8 children) living in my freshly remodeled home. I repeatedly asked why there were always monthly repairs: new Microwave, new stove, new garbage disposal, new garage opener, new window, and new bath due to damage. I repeatedly asked how this was happening and requested paid inspections. I received photos which did not reflect the extent of property damage. RPM would instead forward the repairs to me. RPM and I agreed on $1600 dollars rent minus the 10.5 percent management fee. the renters were then charged a management fee and a $90 bond fee every month bring the total to $1775. The others were never announce to me or on the lease. Drugs were being done in the property yet never mentioned in the property reviews. I discussed with the team lease renewal and maintaining the same cost July 1st. Notice was given to RPM on July 3rd for tenants to move but I never received notice until the utilities were transferred into my name Aug 1st. Tenants moved out and rent was not collected. I constantly called and asked if the property would be ready to show. I was told that I need to pay their contractor upfront for services. I refused and asked for the bond to be exercised. I was told the bond had been rejected. I asked for the bond company information and was refused. The accurate photos of the property were posted on Sept 16TH. Same day I was then told they were terminating our relationship in 30 days. OWNERS BEWARE!

• Review fromKaren S

  Date: 02/19/2025

  1 star
  I wish I could give negative stars! This is the most incompetent and ignorant company I have ever delt with. I am a great tenant with excellent rental references, but they charged me a $125 monthly "high risk fee" because of multiple rentals - I was a travel nurse, moving about every 3-6 months.
  EVERY time I had a maintenance request, I got the run around. Basically asking me to do the repairs myself. In December on Christmas weekend, my heat stopped working, I called the office during working hours on Friday, but I did not hear anything from the office until Tuesday!!! WHAT?!! It was 20-30 degrees all weekend, getting into the 40's inside my house. Lucky for me I had a space heater. I called multiple times, apparently there is no one on call during the weekends to check maintenance request. Then on another occasion, I went for 6 WEEKS with a clogged kitchen sink, the water from the sink was going into the dishwasher, so I had to soak the water from the dishwasher with towels to keep it from flooding the floor. I had to do this for 6 WEEKS. Calling multiple times to find out what was happening, with no one calling me back. Finally they sent a plumber, who was there almost all day. THEN - they had the nerve to charge me $300 for the plumber!!! WHAT???
  They are HORRIBLE. DO NOT RENT FROM THEM.
  

  Real Property Management Express

  Date: 02/21/2025

  Hi Karen, we appreciate your feedback and take concerns like this seriously. However, we do not have any record of interactions with you in our system, and it appears this review may be for another Real Property Management location. For assistance with our Sioux Falls office, please contact us directly at 605-274-7373. We'd be happy to help clarify any concerns. Thank you!

• Review fromMandy M

  Date: 08/06/2024

  1 star
  Had a bank error a few months ago, paid late fee on rent with no issues, was told by property manager would not have issues and autopay would resume next month. Autopay did not resume, dropped off paper check, again spoke with property about autopay resuming following month and was assured it would. Now third month in a row without autopay, received an email about rent being past due. Dropped off check for rent again with over due fees because their error. I even called and left a message yesterday morning and left a voicemail asking for a call back to discuss payment dropped off and again to inquire about autopay and never got a call back. Very next day I am served eviction notice because they obviously didn't check their rent box drop the past 2 days with the check in their. They didn't knock on door, did it after hours WHILE I WAS HOME and my child found the notice on the door when coming in from taking out garbage. I have never had any past due payments or issues living here until this company took over the property and is cause undue stress to me and my children because they lie and try to screw their tenants over. I have a clean record, govt job working 40 hours and take very good care of my place, yet this is how they treat me.
  

  Real Property Management Express

  Date: 10/07/2024

  Thank you for your feedback. According to our agreement and South Dakota law, timely rent payments are essential to maintain your residency. Our records show that your rent was not paid by the due date, resulting in a notice to vacate. However, we’re committed to working with you to find a solution that meets your needs. Please reach out to discuss alternative options and any questions you may have.

• Review fromGalen C

  Date: 02/05/2024

  1 star
  They are very poor management to work with or rent from. They add charges when they feel like it. And raised my rent 3 times within 6 months with no notice.
  

  Real Property Management Express

  Date: 02/12/2024

  We understand that rent increases can be challenging, but it's important to note that rent prices do fluctuate with the market, and over time, they tend to increase. This typically shows up when your lease term ends and you sign a renewal lease for your new term. Our office provides sufficient notice of both increases and decreases in rent per the lease terms. We appreciate your understanding and encourage you to reach out to our management team directly to discuss any concerns or issues further. Your satisfaction is important to us, and we're committed to addressing your feedback constructively.

• Review fromTim T

  Date: 09/06/2023

  1 star
  This is undoubtedly the worst company to rent from. EVER! They refuse to accommodate any renters insurance other than their own. Appalling site maintenance. And staff that are so incompetent, they used our autopay portal to charge our account rent on Sept.1st and Sept.3. When we tried to get the matter reconciled we got nothing but attitude and run around. Refund will take upwards of a week. This will likely run into hundred of dollars of fees from the bank for overdraft fees and returned check fees from numerous utilities. If you can avoid this company, do so at all costs. We were already residents of the apartment prior to their taking over the building and it has been an unmitigated nightmare. Call them slumlords would be an insult to slumlords
  

  Real Property Management Express

  Date: 08/25/2025

  Hi ***, thank you for sharing your feedback. We’re very sorry to hear about your past experience. While this review is from some time ago, we want you to know that we’ve since made significant improvements to our systems, including how we handle payments, renters insurance, and maintenance requests, to ensure residents receive better service and support.
  We take all feedback seriously, even from past residents, and use it to continue improving. If you’d like to discuss your experience further, please feel free to reach out to our office directly — we’d welcome the opportunity to connect with you.
  We wish you the best moving forward.