Business ProfileforCharisma Property Management, Inc.

When I first moved in Feb 2022 the property was in disrepair. The upstairs bathtub was leaking into the family room, MOLD in both bathrooms which was never remediated just covered up, Dirty, Dog Feces that were never cleaned up in the backyard by the former tenant and a slew of deferred maintenance which led me to an understanding since there was a rental boom up until this year this ********* property management co. just flat out doesn't care. It took 4 different 'plumbers' before they finally fixed a simple leak 2 months later that I could've fixed myself. They send the cheapest 'maintenance' guys who don't even know how to paint. On June 14th I requested for them to simply fix some AC vents (which their maintenance guy broke in the first place) which wouldn't close. They give you 3 times to choose for them to come which was on the 15th-17th. No one showed up until 1 week later on June 20th without calling first while I was out of town. They then proceeded to charge me an illegal $** no show fee when in fact it was THEM who no showed in the first place. This so called no show fee is not even in the lease! Then a Derecho hit the next week and power to all their units sent them scrambling and shut their internet down.. ************** Just recently They demanded I be available for a sprinkler blowout and they have to enter the property without me being present. That same week their owner from ** decided he wants to come inspect the property on Thur of which I had an appointment at that exact time, so we called them and POLITELY requested to change the time a few hours/day or so of which Amy flat-out responded no. I told them if that's the case then go ahead and show up, I'll call the Police for trespassing. They then proceed to send me an infraction that I won't let people in the house, refused to blow out the sprinklers even though I said they **N come and do that but I already turned off the water 2 them, so no need to come inside. Shame on this co