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Find a Location

Unclaimed Freight Furniture has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Unclaimed Freight Furniture

      6600 W 12th St Sioux Falls, SD 57107-0464

    • Unclaimed Freight Furniture

      1500 N Main St Mitchell, SD 57301-1464

    • Unclaimed Freight Furniture

      6700 W 12th St Sioux Falls, SD 57107-0463

    • Unclaimed Freight Furniture

      2320 Broadway Ave Yankton, SD 57078-1308

    • Unclaimed Freight Furniture

      17 W Kemp Watertown, SD 57201-3539

    Business ProfileforUnclaimed Freight Furniture

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company provides retail sales of furniture and home accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    Unclaimed Freight Furniture has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Unclaimed Freight Furniture

        6600 W 12th St Sioux Falls, SD 57107-0464

      • Unclaimed Freight Furniture

        1500 N Main St Mitchell, SD 57301-1464

      • Unclaimed Freight Furniture

        6700 W 12th St Sioux Falls, SD 57107-0463

      • Unclaimed Freight Furniture

        2320 Broadway Ave Yankton, SD 57078-1308

      • Unclaimed Freight Furniture

        17 W Kemp Watertown, SD 57201-3539

      Location of This Business
      6600 W 12th St, Sioux Falls, SD 57107-0464
      BBB File Opened:
      6/8/2004
      Years in Business:
      46
      Business Started:
      5/1/1978
      Business Started Locally:
      6/1/1977
      Business Incorporated:
      5/1/1978
      Type of Entity:
      Corporation
      Alternate Business Name
      • Furnituremart USA, Inc.
      Business Management
      • Mr. Harold Gordon, Director of Customer Care
      Contact Information

      Principal

      • Mr. Harold Gordon, Director of Customer Care

      Customer Contact

      • Mr. William A. Hinks, Chairperson/CEO
      • Mr. Harold Gordon, Director of Customer Care
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I purchased a couch from unclaimed freight on 9/16/21. I purchased the extended warranty for $280. On 12/9/2023 I filled a repair claim for the recliner motor on the couch that stopped working. I contacted Unclaimed freight and they assured me the couch was coved by the warranty. But after filling a claim with a company called Guardian which was supposed to send a repair technician nothing has happened. I have had phone conversation with both companies that state that I am covered and have received emails from Guardian that a technician would contact me. After 5 weeks and 2 follow up conversations not technician has contacted me. I am asking for Unclaimed Freight to refund the $280 for the warrenty since I purchased the couch from them and wrote the check to them.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Denise D

      5 stars

      02/21/2024

      I ordered a new living room set. Drew helped me. He was great. He was so kind and patient with me while I was making up my mind what I wanted. He answered all my questions. Definitely will be back soon for more purchases.

      Unclaimed Freight Furniture Response

      02/21/2024

      Good afternoon, Denise Thank you for your kind words. Drew is indeed a great asset to our store. I will make sure to pass along your review to Drew and store management. Thanks again for taking the time to reach out to us.

      Local BBB

      BBB of Midwest Plains

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