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Find a Location

PREMIER Bankcard has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • PREMIER Bankcard

      3820 N Louise Ave Sioux Falls, SD 57107-0145

      BBB Accredited Business
    • PREMIER Bankcard

      PO Box 5524 Sioux Falls, SD 57117-5524

      BBB Accredited Business
    • PREMIER Bankcard

      PO Box 5147 Sioux Falls, SD 57117-5147

      BBB Accredited Business
    • PREMIER Bankcard

      1400 Mickelson Dr Watertown, SD 57201-7233

      BBB Accredited Business
    • PREMIER Bankcard

      1000 18th St SW Huron, SD 57350-3486

      BBB Accredited Business

    Business ProfileforPREMIER Bankcard

    Credit Cards and Plans
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 129 Customer Reviews

    Customer Complaints

    1,228 complaints closed in last 3 years

    343 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2004

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    First PREMIER Bank offers credit cards to individuals with less than perfect credit. The fees, rates and costs associated with the accounts are communicated in the Initial Disclosure provided with each application.

    According to the company, credit cards issued to those with marginal credit standing usually involve more risk, and the result is that finance charges and fees are usually much higher and credit limits are usually much lower.

    Business Details

    This is a multi-location business.

    Find a Location

    PREMIER Bankcard has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • PREMIER Bankcard

        3820 N Louise Ave Sioux Falls, SD 57107-0145

        BBB Accredited Business
      • PREMIER Bankcard

        PO Box 5524 Sioux Falls, SD 57117-5524

        BBB Accredited Business
      • PREMIER Bankcard

        PO Box 5147 Sioux Falls, SD 57117-5147

        BBB Accredited Business
      • PREMIER Bankcard

        1400 Mickelson Dr Watertown, SD 57201-7233

        BBB Accredited Business
      • PREMIER Bankcard

        1000 18th St SW Huron, SD 57350-3486

        BBB Accredited Business
      Headquarters
      3820 N Louise Ave, Sioux Falls, SD 57107-0145
      BBB File Opened:
      3/20/2003
      Years in Business:
      36
      Business Started:
      1/1/1988
      Business Incorporated:
      1/19/2007
      Accredited Since:
      1/20/2004
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • First Premier Bank - Credit Card
      • Premier Bankcard, LLC
      Business Management
      • Ms. Kristy Osterloo, Reviews Coordinator
      Contact Information

      Principal

      • Ms. Julie Gilson, Managing Officer Business Communications

      Customer Contact

      • Ms. Julie Gilson, Managing Officer Business Communications
      • Ms. Kristy Osterloo, Reviews Coordinator
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1,228 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/09/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      FIRST PREMIER Reported: Mar. 03, 2024 + $740.00 Closed I am writing to bring to your attention significant inaccuracies present on my credit report, which are adversely affecting my financial stability and causing undue distress. Under 15 USC 1681 Section 602, I assert my right to financial privacy, and I expect the confidentiality of my nonpublic information to be upheld. Furthermore, according to 15 USC 1681 Section 604(a)(2), a consumer reporting agency is prohibited from furnishing account information without the consumer's written instructions, which have not been provided in this case. Therefore, any sharing of my account information without explicit authorization is a violation of federal law. Upon reviewing my credit report, I have identified inaccuracies attributed to First Premier Bank that are impacting my financial well-being. These inaccuracies must be promptly rectified in accordance with federal regulations. Additionally, I remind you of 15 USC 1666(b), which prohibits the unjust treatment of credit card payments as late under specific circumstances. For your reference, the relevant account details are listed above. I am requesting immediate removal of all collections present on all 3 my credit reports. It is imperative that strict adherence to federal laws governing the handling of consumer information is maintained throughout this process I am also requesting $1,000 per occurrence. Failure to address these concerns adequately may compel me to pursue further legal action to ensure the protection of my rights. I anticipate your prompt response and the swift resolution of these matters. Thank you for your immediate attention to this pressing issue.
      Read More

      Customer Reviews

      129 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael S

      1 star

      04/11/2024

      I called and after a guy telling me he can't access my account after giving him my social security number for a replacement card I got transferred around and had to enter again just for some bot to say they can't take my call. No way of getting replacement and I don't plan on paying what I have off until this is done I'm have been trying for weeks.

      PREMIER Bankcard Response

      04/11/2024

      Hi Michael, We are sorry to hear of your frustrations. Please submit a formal complaint to the BBB so that we can help you there.

      Local BBB

      BBB of Midwest Plains

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