Computer Dealers
Gateway Computer Corp.About
Important information
- Additional Info:The Federal Trade Commission (F T C) and Gateway entered into a consent order on December 22, 1998. The consent agreement is for settlement purposes only and does not constitute an admission that Gateway violated the law, or that the facts as alleged in the complaint, other than jurisdictional facts, are true.The F T C complaint alleged that Gateway violated Section 5 of the F T C act in three ways:First, Gateway falsely advertised it's policy regarding a 30 day money back guarantee, in that shipping charges were deducted from the refund.Second, Gateway falsely advertised on-site service, when in fact it was only provided after a technician determined that the consumer could not make the repair.Third, Gateway had various charges relating to warranties such as not making them readily available prior to the purchase of a computer, as well as, not including mandatory language regarding the consumer's legal rights in written warranties. As part of the consent order, Gateway has agreed to a $290,000 one-time payment to the United States Treasury to settle allegations.B B B Tip: As with any technical purchase, consumers should be aware of the policies regarding returns, on-site service and warranties and the limits of the warranties prior to purchase.
About This Business
Business Details
- Local BBB:
- BBB Serving Wisconsin
- BBB File Opened:
- 2/12/1993
- Alternate Names:
- Gateway 2000
- Gateway Computers
- Business Management:
- Mr. Ted Waitt, C E O
Additional Contact Information
- Principal Contacts
- Mr. Ted Waitt, C E O
- Customer Contacts
- Mr. Ted Waitt, C E O
- Fax numbers
- Primary Fax: (605) 232-2032
- Additional Phone Numbers
- Other Phone: (800) 229-1103
- Other Phone: (408) 273-0888
- Other Phone: (800) 846-2000
- Other Phone: (800) 428-9299
- Other Phone: (920) 497-0994
Additional Information
- Business Categories
- Computer Dealers
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