Business ProfileforLarson Manufacturing Company

We have contacted ****** manufacturing at *** ******** **** ********* *** ********* **. Speaking to customer service and *** ***** ******* They agreed after seeing pictures of our security doors multiple not painted screen metal areas. We had already been in contact with ****** **** ******* City of industry. We received email from ****** to give store email to order doors 2/8/23 They did but doors per window Fit installer **** ****** on 3/10 doors were same and some areas worse. Conversations with ****** and ****** ensued. On 3/18 *** ***** ****** who acknowledged that this qas not their quality if doors would contact ****** to reorder again. He called and told us mow not so willing to sand and paint doors as ****** had suggested and in which ****** told us that that would void warranty. Also pain would not stick on baked painted doors. Now it's suggested. After research we found out even from windows Fit that would not work. ****** also suggested het money and buy elsewhere. We would then be left with frames and weakened IF we had to make new holes. We are losing out. Also warranty never says new doors could be sold new and unpainted. This is a quality control issue. We are asking ****** send out correct doors painted screen metal portion of doors and let lowe' install. Larson.smr ***** ****** agreed he'd have to speak with his superiors We are filing this complaint so ****** would work with us as in the beginning . Now they want us to settle with corrections that would leave our warranty voided. Also doors would rust and spread quickly. We will also be left without screen doors since ours were taken at first installation